I liked my frames and when I had an…
I liked my frames and when I had an issue with one pair, they promptly assisted me with a new pair.
By Donnica B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Eyeglasses Shop Sunglasses FYTOO boasts a powerful supply chain system, continuously investing heavily in building an intelligent system, constantly optimizing user experience, and providing personalized customized services and a comprehensive after-sales service system. We have gained the love and trust of users in more than 200 countries. FYTOO is always committed to providing more users with clear vision and a wonderful shopping experience. We believe that prescription glasses should be high-quality, affordable, and fashionable. Find Your Perfect Fit at FYTOO Our frames are inspired by talented eyewear designers. Whether you prefer a classic, sophisticated look or a bold, trendy statement, we've got you covered. Plus, we offer a range of lens types to enhance your vision and comfort. Choose from Progressive lenses, Blue Light Blocking lenses, Photochromic lenses, and more. You can add lenses to any frames you like, creating a personalized pair that's all yours. Your Satisfaction, Our Mission At FYTOO, we're committed to providing a worry-free shopping experience. Whether you have questions about frame styles, lens selection, or need help with your order, please don't hesitate to contact us - our passionate and friendly experts will be happy to help, ensuring that you receive your perfect pair of glasses quickly, efficiently, and with a smile. Trust us to take care of your eyes.
FYTOO (fytoo.com) has 10,689 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 8,649 reviews with 5 stars · Clear filters
I liked my frames and when I had an issue with one pair, they promptly assisted me with a new pair.
By Donnica B.
My glasses are still en route but I want to brag about the amazing customer service I have received with my first order. I left off important ordering information and they caught it and made my updates immediately. The responses and assistance were prompt and very professional. As we all know, great customer service is pretty much obsolete….but not with this company. I highly recommend them & will definitely be ordering more glasses.
By Marlowe
La atención al cliente es excelente. El pedido llegó correcto, con la receta perfecta. La calidad de sus monturas es mejor que muchas caras que he comprado en ópticas. Una vez comienzas a comprar con ellos lo seguirás haciendo. Recomendado!
By Ydalg
The glasses arrived fast.
By Andres
Prompt customer service, love my glasses. Progressive eyeglasses prescription on point . Ordered 3 one of them was defective but will be replaced. Thanks .
By veronica M.
Fytoo provided responsive and helpful customer service throughout my order process. The team took the time to address my prescription concern, explain the available options, and work toward a solution. I appreciate their effort to ensure the glasses meet my prescription needs and their commitment to customer satisfaction. I recommend Fytoo to anyone looking for stylish, affordable eyewear and dependable customer support.
By OLA
Great glasses great quality
By Enrique C.
I have always had great experiences with the company. If there has ever been an issue, they have been quick to remedy the issue and ensure good service!
By Randi V.