Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
640 reviews
FX ReplaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FX Replay is a 100% web-based backtesting tool that uses the best charting platform in the market, TradingView, to bring you the BEST backtesting experience.
FX Replay (fxreplay.com) has 640 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 67 reviews with 1 star · Clear filters
Works well for a few days, then told me to upgrade for unlimited time when I had 900 days left, then tries to charge around $350 for subscription. If you use them make sure you don't subscribe because they are very sneaky!
By Connor G.
Everytime u create a new session/ chart it sometimes just changes the time to UTC even before u put it on something else. Because of this bug i have wasted almost 2 days worth of backtesting on the wrong time
By Eyad S.
Response from FX Replay· Aug 11, 2025
We’re really sorry about the inconvenience you experienced. This issue can sometimes happen if your browser’s cookies and cache are deleted or if the chart layout isn’t saved before exiting. To avoid it in the future, please make sure your browser is not set to delete cookies and cache automatically, and remember to save your chart layout before leaving so that your selected timezone is preserved when you return. We truly want you to have the best experience possible, so if you need further assistance, please don’t hesitate to reach out to us at [email protected] — our team will be happy to help.
ATTENTION, SCAM, THEY STEAL YOUR MONEY FROM YOUR CARD Ragazzi questa è una società da denuncia. State alla larga vi rubano i dati della carta con cui pagate. Dopo averla usata per un mese di tempo mi hanno abbonato ULTERIORI PIANI A PAGAMENTO I quali io non ho comprato. Li contatto ma non rispondono. Li ho bloccati sulla carta ATTENZIONE VI RUBANO I DATI E I SOLDI
By Andrea P.
Response from FX Replay· Aug 11, 2025
We’re sorry for the misunderstanding and frustration this has caused. Our subscriptions are recurring, which means they renew automatically unless cancelled. We do not charge for plans that haven’t been purchased, and we take payment security very seriously. Please contact us at [email protected] so we can review your case — we offer refunds in certain situations, and we’d like to resolve this for you as quickly as possible.
I want to be able to remove trades that and for it to be reflected back on the analytics dashboard, sometimes the whole backtest is unvalid for me because of this issue. would love to see this get fixed. Review: Temporary
By Akali
Response from FX Replay· Aug 11, 2025
Currently, it’s not possible to delete multiple trades at once. If you took one by mistake, you can use the Replay feature to return to a point before entering it, and it will be removed. We avoid bulk deletion to prevent results from being skewed by removing only losing trades. If you’d like us to refresh your analytics, please email [email protected].
I have experienced a problem where I have been unable to access any of the data I had been working on for almost 2 weeks. So far it has been 3 days and unable to rectify the problem. While I think the program is OK, albeit a bit glitchy at times, the customer support is awful. I don't know if they are under staffed or just don't care, they didn't reply to my email, I had to go through discord and get a reply every 6 hours or so with extremely generic answers and questions have could have just asked me in one go. I have used FXR for a while and while the software does it's job I am actually trying to find an alternative now because of how bad the customer support is.
By Ashley
Response from FX Replay· Jun 9, 2025
I'm really sorry you're having a frustrating experience. This is not how we want our customers to feel. We will be reaching out to you individually to see what we can do to efficiently work towards a solution. Thank you for your feedback and we look forward with working with you.
Una delusione totale,sito incomprensibile dopo l’aggiornamento,per le funzioni base utile,ma il prezzo che dovrei pagare per quel unica funzione è inaccetabile.
By Alessandro M.
Developers release faulty code that hinders interactivity with some new features. Example: [THE CONCEPT] Survey > Membership [THE REAL] Survey> Membership page for 0.1s > Survey > ... repeat Fix this please, it makes no sense to release faulty code. Follow the protocols of a big company please.
By Ahmed
Response from FX Replay· Feb 26, 2025
Ahmed We're so sorry this is happening to you. It shouldn't be and we would love to fix this. I'm going to request more information from you so that we can reach out and figure out a solution. Again, we apologize about this and are already looking for a fix.
guys this will suck you this one created mf didnt allowed you to bar reply
By Najimzahak
Response from FX Replay· Mar 13, 2026
We’re sorry to hear that you’re having a frustrating experience. We’d really like to understand what happened and help resolve the issue. Please contact us at [email protected] with more details so our team can look into it and assist you.
