Still waiting for product or…
Still waiting for product or communication from this company. Have sent 4 emails with no response! Still no products! I STRONGLY RECOMMEND NOT BUYING FROM THEM!!!
By Jim B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
176 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Futumall is listed under Home Goods Stores.
Futumall (futumall.com) has 176 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
176 approved reviews, newest moderated first
Still waiting for product or communication from this company. Have sent 4 emails with no response! Still no products! I STRONGLY RECOMMEND NOT BUYING FROM THEM!!!
By Jim B.
The five star rating says how I feel about the process.
By Paul
There is no way to return!! I sent them an email twice that I would like to return it and I did not get it back Any response.
By Y B.
I ordered the hair catcher for my drain. It is too big to fit in any of my drains. I bought 4 of them for about $41. I emailed and asked how to return for a refund. I never received a reply and it's been more than a month. I wouldn't order from this company again. I now see in other reviews that these hair catchers don't work in US drains.
By Jim K.
ordered several products, after 60 days, never received, tracking shows sent to another address to be returned to China shipper. No response to emails or website messages.
By Gerald F.
I loved the product, however was disappointed 3 I had to go to the post office and pay an additional $7.70
By CHARLES A.
Quality poor Not delivered when promised Not all right size ordered
By William K.
Never got my shipment!!!
By John