Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
176 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Futumall is listed under Home Goods Stores.
Futumall (futumall.com) has 176 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
176 approved reviews, newest moderated first
Confusing web purchasing application, I wanted to order one and you sold me four (4). Let’s get to the worst part. My order was placed June 4, 2026. I received a notice my products were shipping, then another email they’d been delivered. THEY HAVE NOT BEEN DELIVERED, AND I’VE RECEIVED NO REFUND
By James D P.
Sent the wrong wallet that I’ve t purchase when I try to get in touch with you. You never did anything about it.
By customer
I received prompt response and the problem was solved
By BAI F.
Fine. No surprises. Not the quickest shipping
By Darren
Although there were issues with shipping my order and I never received it, Durian (the rep who replied to my email about the delivery issue) did all he could to make the situation better. He made a request to issue a refund for my purchase. He took an unpleasant situation and created a positive outcome by providing excellent customer service.
By Joann W.
Everything in the product is toxic. The cap does not come off to refill if wanted something better to put in it as told on advertisement.
By Glenna
Drain plugs were too big and unable to use them in any of my sinks
By john T.
While the product received was is perfect order, unfortunately, it did not fit my sink drains. When I reached out to Futumall to request a refund, Julia responded quickly and efficiently, setting the refund in motion. Within a few days, the refund showed in my account. Great customer service!
By Raymond K.
