Great customer service!
Great customer service!
By Sh
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
949 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fuse offers the best replacement lenses for any brand of sunglasses. Over 50 colors and types of lenses including polarized, color enhancing, and prescription. Easy to install at home. Made in the USA. Custom lenses available. Free shipping on orders over $65.
Fuse Lenses (fuselenses.com) has 949 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
949 approved reviews, newest moderated first
Great customer service!
By Sh
Streamlined experience. Easy to communicate with and replacement lenses were sent quickly. Only complaint is the lenses have the "Fuse" engraved on them on the uppler corner that puts a blur mark on them. Recommend a smaller print and closer to the frame to avoid any blur, or change to print rather than engraved.
By RYAN N.
Exceptional customer service. And quality products
By Korben C.
I ordered two pair of lenses, one pair fit perfectly and the other pair didn’t fit due to me ordering the wrong size lenses. I sent an email to customer service and had a quick response and resolution! I was expecting to have to send the lenses back and once they were received a new pair would be sent and that wasn’t the case, they immediately sent the correct pair! Couldn’t be happier with the lenses and customer service. I will and already have recommended the company to several people!
By Justin
They were quick on the response to a warranty claim and was a personal response not computer generated so great products and customer support!
By Casey S.
Great customer service and quality lenses!
By John M.
Super easy and fast help!
By Sarah
Ordered a pair of lenses. They arrived quickly, fit well, and looked great. Unfortunately, I scratched one after couple days after install. Fuse quickly shipped a replacement.
By Scott M.