Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
164 reviews
FurnitureusaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Furniture USA first opened its doors in South Sacramento in 1998, and since then has been recognized as a trusted name in the community. Over the years the business has seen ups and downs, but has persevered alongside the community and is now stronger than ever. Thanks to a reputation for furniture expertise and customer service, Furniture USA will soon expand its reach nationwide with the help of the new-and-improved ecommerce website. Furniture USA now has a fully operational online furniture store through the website: FurnitureUSA.com. For the past 3 years, 2013-2015, Furniture USA has been acknowledged as the best name in furniture retail for Northern California thanks to the KCRA3 A-List. The expansive showroom and website feature every category of furniture imaginable, including: mattresses, mattress sets, bedroom collections, beds, dressers, nightstands, chests, dining room collections, dining tables, dining chairs, barstools, living room collections, sofas, loveseats, sectionals, chairs, recliners, occasional tables, lamps, rugs, accessories, home decor and so much more. With industry leading brand names like Ashley, AC Pacific, AICO, Coaster, Home Elegance, Najarian, New Classic, Pulaski, Serta, Tempurpedic, Whittier and so many more, customers are sure to find what they are looking for with Furniture USA or FurnitureUSA.com. Local customers may qualify for Free Delivery! Full Service Delivery & Setup may also be available for the following cities: Sacramento, Elk Grove, Rancho Cordova, Citrus Heights, Antelope, West Sacramento, Davis, Galt and others. Not all cities that qualify for Full Service Delivery & Setup will also qualify for FREE Home Delivery. Enter your zip code on the Checkout page to see what options are available in your area. In addition to business, Furniture USA prides itself on employee participation in various community events and outreach programs. The store hosts the Salvation Army's Angel Tree event every year with the support of our
Furnitureusa (furnitureusa.com) has 164 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
164 approved reviews, newest moderated first
Easy transaction, bought everything online and furniture looks even better in person. Delivery and set up was quick and took everything with them so no mess for me to deal with. The ladies in the office kept me informed when my furniture arrived in the warehouse and scheduled my deliveries around my schedule. Would recommend anyone looking for furniture to check them out.
By Huntersmom0805
The delivery men came on time. They took their shoes off upon entering my home. They took great pride and care in setting up my furniture as if it was their own
By Lois E.
Aaron and Qadeer phoned ahead to give estimated of delivery and arrived when they said they would. They were especially courteous and careful to avoid damaging anything while navigating the small space in which I reside. They carefully set up the item exactly where I asked, added the sliders I had available and carted away all the packing material. Couldn't have asked for better service...Kudos!
By Gloria P.
went in looking for ideas on what kind of couch to buy, left with living room set up that we absolutely LOVE! such a great purchase thank you kenny for all the help
By Megan M.
After looking at a few places we finally found a sofa set we loved. Huge display room with good deals
By Anonymous
Price are reasonable, good service.
By Hanh N.
I was cautious about buying furniture I had not touched online, but the quality of merchandise carried and represented by Furniture USA is the kind of quality you can trust to be true and dependable. I was NOT disappointed at all. What I got was what I expected. The delivery/installers were considerate and concerned about my belongings. They were on time and fast. Furniture USA is top of the line in quality and professionalism.
By Cathy E W.
My husband and I were helped by Captain Dan first time to furnish our new home in Sacramento and sought his help again when we furnished our second home in Hercules. Captain Dan was very helpful, cheerful and point out all the good deals. We had to wait a while for some furniture, because they were not in the store. But all in all we're happy with the customer service that Furniture USA provided and it was great to get all the furniture we needed in one store!
By Dave & Susie V.
