FUNNYFUZZYReviews of funnyfuzzy.com

J'ai commandé le 30 juin un panier pour voiture que je n'ai toujours pas reçu. J'ai demandé plusieurs fois un remboursement mais sans succès. Site à fuir !

How is this company still allowed to do business when so many customers here report the same problem?! I’ve waited nearly five months for my order: no products, no clear updates and no refund despite repeated requests. Seeing so many similar reviews makes realize it’s a SCAM!! DO NOT BUY FROM THEM! And please if you’ve also been robbed, report them!

Extremely disappointing customer service – still waiting for my refund after months (order FF30432U placed in May, still waiting for my refund in October!). My experience with FunnyFuzzy has been extremely frustrating and disappointing. After issues with my order, I was offered a refund, which I initially welcomed. However, what should have been a straightforward process has turned into months of chasing, frustration, and unfulfilled promises. I provided all the information requested, as instructed by their customer service team. Despite subsequently being told that my refund had been processed manually and later that an offline refund had been initiated, I am still waiting for my money, with no confirmed payment date. The communication has been equally disappointing. I have had to repeatedly contact customer service to ask for updates, only to receive the same vague responses, apologies, and assurances that my case has been escalated and is being treated as a priority. Yet nothing gets resolved. Their latest response was no different. Despite acknowledging my frustration and apologising for the continued delay, FunnyFuzzy still could not provide a processing date or confirm when I would receive my refund. How can a company take months to issue a refund while expecting customers to remain patient indefinitely? Apologies mean very little when they are not followed by action. I find this entire experience unacceptable. The lack of accountability, meaningful communication, and timely resolution has completely undermined my confidence in this company. I would strongly encourage anyone considering ordering from FunnyFuzzy to take my experience into account, particularly when it comes to their after-sales service and how they handle refunds.

I’ve been waiting over three months for my order which cost $165. I’ve reached out to the company over 1/2 dozen times and they assure me that it is in transit via sea freight. I’ve never been given a single update other than that and my order on the app still shows “processing”. My credit card company has now been reaching out to them on my behalf, and they haven’t responded to them. It’s a shame because I was looking forward to getting the product. I would never trust this company with your money. Update: My order number is #FF747736S.

I wish I could give zero stars. Do NOT order from this company. Just don’t. I really wish I had read these reviews before purchasing. Exact same experience as everyone else’s reviews. order #FF752642S

I’ve waited so long for my package that the dog the items were for has died. Hands down the worst customer service I’ve ever experienced. I placed my order on May 22, 2026, which at time of writing was 5 MONTHS ago exactly and I still don’t have the package. I haven’t received a single email from a real human being; only automated AI responses, which really identical to one another. In those 5 months and across a dozen automated replies, they’ve claimed that my situation has been escalated for review multiple times, that the package is in my city awaiting final delivery, which was 3 months ago, that they’re “urging the carrier to complete delivery”, and that they’ll follow up with me as soon as they have an update, which hasn’t happened once. I also received two different tracking codes for two different carriers; one from them and the other from Shopify, neither of which work. They have outright refused to refund me because they claim that the package really does exist and will be delivered any day now, which has been the same message for nearly 4 months. They won’t send a replacement either even though it’s been so long without delivery that they’re able to file an insurance claim with the carrier to be reimbursed in full for the lost items and the shipping costs. The only thing they’ve offered to “make it right “ is a 10% refund but ONLY ONCE THE PACKAGE HAS BEEN DELIVERED. Order FF741380S

Bonjour , J’ai effectué une commande le 4 juin 2026 d’un montant de 110,97. Nous sommes aujourd’hui le 9 octobre 2026 ( plus de 4 mois après ) et je n’ai rien reçu, le suivi de de la commande est bloqué et le statut du colis n’a absolument pas bougé ! Mon numéro de commande est : FR54449 Je souhaiterai avoir des réponses: - ou est mon colis ? - quand vais je le recevoir ( je veux une date)? - si la livraison n’est pas possible rapidement, JE VEUX UN REMBOURSEMENT DANS LES PLUS BREFS DÉLAIS ! Je souhaite une réponse à mes questions claires, précises et surtout faites uniquement par un humain et non par une IA. Votre mail de réponse automatique déjà reçu ne m’apporte aucune réponse ! Je trouve ça inadmissible que la gestion du site et des livraisons sur votre site se passe de cette manière. Cela manque d’un sérieux et de professionnalisme! Et au regard des avis sur internet , je ne suis pas la seule apparemment à être mécontente. En cas d’inaction de votre part, cela fera l’objet d’un autre commentaires extrêmement négatif sur l’intégralité des sites internets d’avis et réseaux sociaux , et d’un second signal auprès DGCCRF et d’une plainte au commissariat de police ! J’espère avoir une réponse et une livraison très RAPIDE ! Cette plaisanterie a assez durée Valérie Mazoyer

Three months and I'm still waiting for a tracking number for the item I've purchased. Customer support's response so far has been to state the "order is still in transit with the logistics provider." Not sure how much longer they expect customers to wait without any information on the package whereabouts. I would suggest not ordering from this company, you might as well try your luck with Tiktok shop.