My package hasn’t arrived it’s been a…
My package hasn’t arrived it’s been a month I’ve sent 5 messages to customer service and haven’t received any response
By Nina M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
9,991 reviews
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FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
9,991 approved reviews, newest moderated first
My package hasn’t arrived it’s been a month I’ve sent 5 messages to customer service and haven’t received any response
By Nina M.
The order was placed to fulfill the specific needs of a dog who had trouble going up the stairs. The order was placed for expedited shipping because the need was urgent. The order took 2 months to arrive. By this time, the dog was no longer in need of the product. There was no indication that expedited shipping equated to 2 months. I tried to cancel the order at one point but was told it couldn’t be canceled because it was in transit. I would kindly request a full refund, including the expedited shipping fee I paid.
By MFC
Efficient and on time. However I need to return i. Not needed anymore
By Judi A.
Received as expected
By Janet B.
I ordered a dog bed on 10th January and it still hasn’t arrived! That’s nearly 6 weeks ago! I have tried to contact customer services 3 times and had no reply. I’ve never come across such bad customer service. I’m giving them until Friday to contact me then I am taking it further
By Hannah
Huge delay (months) before delivery. Very poor customer service. Many many texts with minor reply. Wld certainly not recommend
By Diane L.
comunication sucked!. No phone number to talk to someone. Setting a FedEx ticket with an item not even in the country. shell game. I got my item a way later than expected. will not be back.
By Christopher L.
This product took a long time to arrive, and the tracking info was not helpful. It arrived approximately 5 weeks later than expected. The seat cover itself actually fits great, and so far seems to work well.
By P.F.