Ordered item in November
Ordered item in November. Received it 2/15. If I didn’t reach out to the company I would have never received anything. Don’t even need the item anymore. Requested a return and was ignored.
By Lau
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
9,991 reviews
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FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
9,991 approved reviews, newest moderated first
Ordered item in November. Received it 2/15. If I didn’t reach out to the company I would have never received anything. Don’t even need the item anymore. Requested a return and was ignored.
By Lau
Terrible experience. Will never use this company again. Item purchased took 4 months to arrive. Communication was non-existent. When the item did finally arrive, while putting on the slip cover to the dog stairs, the material ripped. I would give them 0 stars!
By Tracy M.
Ordered in September and just received my package. Contacted customer service multiple times and they never responded. Tried to cancel, after 4 months with no action or response, but couldn’t get ahold of anyone. Terrible customer service. Will not order again. Would return product if I could, but I can’t imagine the nightmare that would be.
By CLC
I made my purchase on 11/15/25. I sent numerous emails regarding my order which was not received until 2/16/26. I also purchased their shipping protection. I was told I could not obtain a refund until I received the item and refused delivery. So, I had to wait 3 months to receive my order!! I am extremely dissatisfied with their service and will not be making another purchase from them!!
By Elizabeth R.
took two months to ship
By Sarah
Easy to order. Honest, admitted they had a problem with their logistics. Provided compensation for their shortcomings.
By Dr Michael A.
My experience was very unhappy. It took 6 to 7 months to receive this product and I don’t believe the quality of the problem. Product was as good as I thought it would be needless to say 99% sure, I would never order from you again.
By Fuzzy H.
Commande le 13 décembre reçu le 13 février aucune nouvelle durant tout ce temps malgré mes sollicitations
By Isabelle R.