Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
4 reviews
Scores get a color once a company has 5 reviews.
FullstoryFullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can make every interaction more human. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.
Fullstory (fullstory.com) has 4 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
4 approved reviews, newest moderated first
Very unpleasant company to deal with. In particular their sales team use horrible tactics including undermining you, sending you nagging emails when you have made it clear you aren't interested. They are not transparent in the slightest bit and do not trust them at all.
By sonatablue
We've been using FullStory for 9 months. Their sales team ignores questions and uses predatory tactics. I will retire the service. Shame as the product itself was need. We'D either pay £300 or £3,000 per month. 10x upgrade for 10% more sessions. Get real!
By Paul_London
it had decreased loading speed of my site to 3 seconds. but its report is good
By abel M.
This company is a SCAM. I paid for the whole year from 05.07.2019 till 05.07.2020 and then I cancelled my subscription to prevent automatic recharge, because I don't know if I will need it next year or not. Now they IMMEDIATELY converted my account to a FREE plan without waiting till 05.07.2020!! So I paid for the whole year, but I only used it for 2 days. By the way, they also sent me an invalid invoice without my address, company name or something else and there is also no their own address in the invoice. I doubt our tax authorities will ever accept this invoice, so even more money lost. No one should use this fraudulent service.
By Kai
