fullleafteacompany.comReviews of fullleafteacompany.com

I bought from them for a couple of years. More recently, I have been buying teas based on the claims of calm ( organic herbal comfort) or cortisol control. Turns out they have licorice root in the herbal comfort which extends high cortisol and raises blood pressure and rhodiola in the cortisol control which causes insomnia. When i pointed it out to them, customer service wanted me to pay shipping both ways for exchange or no return at all for one of the bags. Not worth the hassle. They do not seem to know what they are doing and are expensive. The ingredients they use are not correct for the claim and customer service does not exist

I love their tea, but customer service is terrible. Today I had a problem with my subscription order, and it was almost impossible to get through to customer service. Phone wasn't answered. Their "live" chat is first answered by a bot, and I did not get a human response for over 30 minutes as I kept that chat window open. Even that would have been forgivable, except that there was zero apology or concern for the experience I was having, both the delay in communication & the problem I encountered with my subscription, and worse, the response was pretty much how it was all my fault - even to falsely suggest I had disabled notifications from them. So I'm going wind up with a pound of tea well before I need it again and an unexpected $60 out of this month's budget. Perhaps that extra supply of tea will give me time to find another company with a tea I'll love.

worst liars, they claim their teas are sustainably resourced but the tea i bought is full of pesticides & MICRO PLASTICS which is what i was trying to avoid. It has carcinogens & BPAs plus causes esophagus & digestion issues . I spoke to someone & was told i had to pay them to return items . Contacting my bank for dispute claim