Purchased an item from a vendor and…
Purchased an item from a vendor and hardware is missing. I have been trying to get assistance for weeks now. Experience has been horrible. Even offered to buy hardware but I can't get an email response and the phone says the person you are trying to reach has a voicemail that hasn't been set up. I have never experienced such bad customer service. It's June 20th and I'm still trying to get parts. I've even settled for 1 part that I can't find at hardware store and can't get it.
By Karen




