FTUKReviews of ftuk.com

on the contrary, Everything is swell and I intend to keep it this way, tnx

I looked into FTUK and signed up for their newsletter. I NEVER signed up for an account. This morning I received and email stating "I have passed my account, sign in to pay the activation fee" and when I click and log into my so called "Traders Area" I get an error stating this user does not exist. Which is the truth, I dont exist. When a prop firm begins with crap like this, stay very far away from them. VERY very far away.

This company is great to trade with, I have personally had over 16 payouts with FTUK so far, the support team is extremely helpful and gets issues solved straight away, big shoutout to the discord support as they are always active helping new users and solving issues instantly !!

This review is directed at the Support at FTUK. I reached the profit target and consistency, explained my trades, any possible flags, no problem, I will be transparent with my trade and mentality. Risk/Support denies my payout request and offers me a fresh new account. I ask them to explore other possible options or to reevaluate the payout request, they said no, ok no issue. I can work on the fresh new account and request a new payout when eligible. I ask them to grant me the fresh new account THEY OFFERED, they turn around and say, if you want to trade, go buy it yourself and proceeds to deny ever offering a fresh new account when THEY EXPLICITLY mentioned it. I can accept a payout denial, not the first, wont be the last, but to say "we did not say that we would provide you with a new account." when they wrote "We are willing to offer you a new account so you can start with a clean slate with your clear understanding of our guidelines now firmly in place.". Crazy. Like its not right there in the email thread.

My experience with FTUK across multiple paid accounts has been extremely disappointing. I experienced connection failures while positions were already open, leaving me unable to reliably manage or close them. This was not merely a complaint about losing trades: FTUK’s own emails acknowledged a temporary feed outage on 14 August, an MT5 technical issue on 26 August, and downtime preventing some traders from managing positions on 28 August. On 1 September 2026, FTUK expressly promised a USD 470.40 refund for one affected account. As of 13 October, 42 days later, I have not received it. My complaint covers all my paid purchases, not just that single promised refund. I am seeking a full refund of the settled fees and an individual explanation for every disputed account. FTUK did send replies and provide replacement-account remedies. However, troubleshooting, replacements and apologies did not resolve my refund complaint. My further complaints on 2 October and 7 October have no later direct responses in the reviewed email threads. I have preserved the invoices, original correspondence, sent-email screenshots and trading images. Wise and Chase claims are in progress. A written refund promise should result in a payment, not weeks of further chasing. I expect FTUK to explain the outages, provide the historical account records, and resolve every outstanding refund request. Based on my experience, I would not purchase another FTUK account.

Best i the world ❤️

I did the pay after you pass and so far all good, I made a couple of errors which i e mailed them about immediately and they did respond to me and said don't worry so Ill hold them to that, the bot is amazing too, requesting my first payout next week so hopefully this will continue to be a 5 star experience, thanks x

Not only did your team answer quickly (1 day max, most of the times less than that... ) but the answers I got exceeded my expectations. To be specific : after I'd passed the challenge phase, I had a bit of trouble to gather the funds to finalize my activation so I needed a bit of extra time. I was rewarded with more time than I thought AND got a 20% or 30 % (need to check, several mails flew in) bonus discount which, in fairness, I have not used yet (being in the process of gathering said funds), but I fully trust they are legit. So yeah, I definitely recommend working with FTUK.