Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
527 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FSJ official store. Find the best offer for HOT Heels, women's fashion shoes at FSJ TOP Shoes Design. More offers and discounts could be found.
FSJ Shoes (fsjshoes.com) has 527 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
527 approved reviews, newest moderated first
I am a frequent Online Shopper and I found this site to be very user friendly. Navigating the site was easy, and performing a search was very simplistic. And the secured payment options are always reassuring which made my purchase process flawless.
By Jessica B.
Response from FSJ Shoes· May 13, 2024
Thanks for your like!
I still didn’t receive my order it just shows awting shipment I ordered them 6 days ago and nothing?!! And I paid for express shipping
By Gardenia A.
Response from FSJ Shoes· May 17, 2024
Dear friend ,your shoes are still in transit ,and the tracking number is 7009709696,please check again!
I just ordered my first pair of boots from them. They are soo beautiful so hope they are as nice as they look in the photo
By Carol M.
Response from FSJ Shoes· Apr 25, 2024
Thanks for your like!
Placed an order and it’s yet to be shipped that was over three weeks ago. Attempted to reach out via customer service and got ghosted. Beware it’s a scam.
By Kayla T.
Response from FSJ Shoes· Apr 22, 2024
Thank you for your feedback. We’re sorry to hear about your concerns. According to our records, your order was delivered on May 7, 2024, at 3:46 PM to your front door/porch. We understand how frustrating it can be when communication feels delayed, and we’re reviewing our response process to improve the experience for our customers.
Wonderful selection of shoes love the pair picked easy purchase just waiting on them to arrive. Hopefully it will be quick delivery.
By Elaine
Response from FSJ Shoes· Apr 16, 2024
Thanks for your like!
This is my reply to FSJ from my review on 3/26/2024, I’ve checked my spam several times and you did not respond nor have you refunded my $30 for expedited shipping! I ordered the shoes 3/14 and they arrived on 4/2. Your company should be ashamed for the products they produce, the shoes are pretty much plastic shoes. I paid $110 for plastic shoes which I ordered for a special occasion that took place on 3/29. The quality of shoes is poor! If you are reading this review, please do not purchase shoes from this company, you will be disappointed. All they do is take your money!!!
By Jocelyn Williams D.
Response from FSJ Shoes· Apr 12, 2024
We’re sorry for the inconvenience and disappointment caused. A full refund of $110 was processed on April 26, 2024. We appreciate your feedback and will work to improve our service and product quality.
I ordered a pair of shoes and I got an email that my order was confirmed. Less than 24hrs later,I'm getting an email that my order was canceled without giving me any reason and my money not refunded yet,talking about they'll let me know when my money will be refunded. If you're canceling an order,shouldn't my refund be immediate??? I really wish I had read the reviews before ordering.
By Bukola
Response from FSJ Shoes· Apr 9, 2024
Thank you for sharing your feedback, and we apologize for the confusion caused by the cancellation of your order. After investigating, we found that the order you successfully paid for was FSJ00017000, and we are glad to hear that you have already received the shoes for this order. The order you mentioned, FSJ00016802, was automatically canceled by our system because it had not been paid within 48 hours, as per our policy. However, no payment was processed for this order, so no refund was necessary. We apologize for any inconvenience this may have caused and have since corrected the system to prevent such issues in the future. We value your feedback and appreciate your understanding. Should you have any further concerns, please feel free to reach out to us.
I appreciated that u could choose your width very smart company 😊
By Shelly M.
Response from FSJ Shoes· Apr 9, 2024
Thanks for your like!
