Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
527 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FSJ official store. Find the best offer for HOT Heels, women's fashion shoes at FSJ TOP Shoes Design. More offers and discounts could be found.
FSJ Shoes (fsjshoes.com) has 527 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
527 approved reviews, newest moderated first
Really good quality shoes and service its the people who work there doing a Great Job Thankyou 🙏❤️🔥🌞🤠
By Andrew J G.
Response from FSJ Shoes· Sep 1, 2025
Thank you for your comment. It is our goal to let customers buy satisfactory shoes and have a pleasant shopping experience. I wish you a nice day.
The support I’ve received from the FSJ Shoes support team has been truly exemplary. As a first time customer I feel valued and treated with care. The quality of the shoes is just as great! I’m very pleased with the design, craftsmanship, and the level of comfort.
By Denali J.
Response from FSJ Shoes· Aug 29, 2025
Thank you for liking our shoes and sharing. It is our honor to help customers buy shoes that fit and they like.
I was pleasantly surprised how quickly my shoes arrived. Had an even better suprise when I saw the quality of the shoe. Friendly customer service as well. Will definitely be ordering another pair
By Miles T.
Response from FSJ Shoes· Aug 29, 2025
Thank you for liking our shoes and sharing. It is our honor to help customers buy shoes that fit and they like.
It is hard to believe the quality looking at the pictures, but after 3 pairs they are legit. Customer service is Fantastic and if anything goes wrong they absolutely make it right. FSJ has earned customers for life.
By Jason S.
Response from FSJ Shoes· Aug 21, 2025
Thank you for sharing. It is our goal to let customers buy satisfactory shoes and have a pleasant shopping experience. I wish you a nice day.
First, the heels I ordered are BEAUTIFUL!! I love them! However, I thought i ordered my size heels, but they ended up being slightly to big (weird, right?) Anyways so I reached out to customer service and I let them know and asked what could be done, since these heels are for my wedding... well they offered to replace them free of charge!! And suggested i go down a size, which i hope works out! This company has been AMAZING to work with and order from. I will tell everyone! :)
By Erin D.
Response from FSJ Shoes· Aug 21, 2025
Thank you for your comment. It is our goal to let customers buy satisfactory shoes and have a pleasant shopping experience. I wish you a nice day.
I cannot recommend this brand enough. It is incredibly hard to get small shoe sizes in the US. I ordered 4 pairs and needed to exchange one. Their customer service was top tier. They had me taken care of in no time. Additionally, the quality is really good and at a reasonable price point for custom sizing.
By Shannon B.
Response from FSJ Shoes· Aug 21, 2025
Thank you for your comment. It is our goal to let customers buy satisfactory shoes and have a pleasant shopping experience. I wish you a nice day.
Purchased heels for my daughter's birthday and the jewlery on the picture looked of higher quality than what I received which is heavy and tacky. As a customer we were unhappy with the heel and requested a return as their return policy states within 30 days, unworn, new, but I may need to pay shipping. I received a rejection for my return. A return is expected. I did not have a good customer service experience as the other three reviews here who have mentioned they were able to return/exchange their heels.
By Elizabeth P.
A repeat buyer here. Customer service is topnotch. Prompt & responsive to all your inquiries. I will just keep on coming back.
By Karyl
Response from FSJ Shoes· Aug 20, 2025
Thank you for your comment. It is our goal to let customers buy satisfactory shoes and have a pleasant shopping experience. I wish you a nice day.
