A very good service.
A very good service.
By ANTHONY H.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
540 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
540 approved reviews, newest moderated first
A very good service.
By ANTHONY H.
Delivery service and support
By Paramjeet
Great product, fast shipping, even the packaging is sophisticated and fun to break down for recycle
By Marc
They didn't have all the components we were looking for, but the whole process was smooth. Also, the delivery was on time. I will repeat for sure
By Miguel
We always have a great experience with FS.com. Ordering is easy, lead times for delivery are reliable, and post-sales support is great - especially Felicia.
By CK
Awful experience, misleading delivery times and too many emails from a person pretending to be helpful when they can’t do anything. Avoid unless you like looooong delivery times
By David P.
Response from FS.COM· Sep 3, 2026
We’re sorry to hear about your experience and understand your frustration with the delivery taking longer than expected. The delivery estimate provided at the time of purchase was based on the expected transit time, but we appreciate that the actual delivery experience did not meet expectations. We’ll review how we communicate international transit times to make this clearer. We also understand your comments about the number of follow-up emails. Our intention was to keep you updated and help move the order forward, and we appreciate your feedback on this.
Great communication, service and price for a custom cable build. Highly recommended.
By Emilio R.
Time and Time again Jady has been so helpful and so quick and polite. We love using FS in our company and we always recommend it everyone we can
By Bronwyn