Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
540 reviews
FS.COMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
540 approved reviews, newest moderated first
We use FS for years now, and their quality and services deserves some recognition: their transceivers run flawlessly for years now and generally appear high quality, but cost a fraction of what Juniper & Co. wants for their stuff.
By Michael
My sales rep always goes above and beyond to make sure I'm satisfied with my purchases, and to also help me make informed decisions on purchases before placing my orders. In addition, FS' products are of the highest quality and come at an extremely reasonable price! I would highly recommend FS' products to network admins who are looking for top-tier products at an affordable price.
By Jonathan A.
Fast delivery, lot of products; poe switches with amazing performance
By AK
Cassie is absolutely awesome... Never have I had a vendor reach out proactively when they suspected a problem with an order and make it right before I even knew it might be wrong. My order turned out to be right, but on the mere possibility that the wrong product had been shipped to me, Cassie let me know what might have happened and immediately shipped replacement parts to arrive the following day. The products work great, but the customer service is unparalleled in my experience.
By Owen D.
We have been using FS.com's L2 and L3 switches and modules and fiber optics. Overall, all of their products are reasonably priced, and when we have inquired about questions, the account managers and engineers have been prompt and accurate. The long warranty period and no maintenance costs are attractive.
By Tomoyuki S.
Great company, great service and great service. even ordenary people withaout a company are alowed to purchase forom fs.com and if you ever wonder about something you can just ask your account manager!
By A friendly Norwegian G.
Great communication, fast delivery, good service.
By Jon S.
Je recommande les produits FS, et particulièrement le suivi technique. Un grand merci à Jade QIAO qui à résolu avec le service technique les problématiques rencontrés sur le déploiement d’un réseau F0 et la compatibilité des SFP+ avec les SW installés. Une réactivité lors de nos échanges.
By FRELIGER
