Attentive
Attentive, punctual, customer service oriented
By Vince
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
540 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
540 approved reviews, newest moderated first
Attentive, punctual, customer service oriented
By Vince
Good and fast service.
By Hong Jian S.
Prompt delivery and when an item was on back order, they offered another great solution. Barbara Tian was excellent.
By Bill R.
All the cables came individually packed and well protected. Delivered as fast as Amazon. All of the individually packed plastic sleeves were easy to open and clean, unlike buying from other places. Premium quality feel and cables are professionally made.
By K.S. Chong Kwong S.
Shipping speed was amazing. All the items were instock and shipped out quickly.
By Jarrod Rainsford W.
Fast delivery, great communication
By P.Prchala
Fast and professional service. Excellent cables, posted fast and securely with full tracking.
By Carl J. H.
I've been doing business with FS for 8 years. They are my favourite vendor for optical fiber components, with good prices and an amazing customer service team. My wonderful account manager, Hestia Cao, is a pleasure to deal with, she is always friendly, professional and most importantly, she is very proactive in her communications in relation to orders. Highly recommend!
By Andrew R.