Serena is brilliant
Serena is brilliant! Very supportive and super organised.
By Tim
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
540 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
540 approved reviews, newest moderated first
Serena is brilliant! Very supportive and super organised.
By Tim
Very helpful support team who picked up an ordering error and contacted by email to describe error and to explain correct item.
By Chris F.
My Acc managers have been awesome to deal with and delivery has always been fast and reliable even for the odd requests that I have had
By Goredoth
Great quality, competitively priced products delivered quickly.
By Ettienne N.
First time buying a FS product. Super impressed with the experience, once I worked out what product I needed / wanted, their network switch S3150-8T2F, and purchased it from their online store, I had the product the next day. I opted to use the GUI to configure the switch. Really well set out config. Product quality externally also exceeded my expectations. Exceptional product for the price. Thanks FS.
By Mark W.
Fast quote response, friendly, helpful service, single invoice, reliable delivery and all items arrived and functioned as expected.
By Laurence R.
Great site, excellent range at competitive prices, all supported by customer care.
By Don
Quality product and reliable delivery
By Andy W.