Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 9,338 reviews with 5 stars · Clear filters
Professional, kind, knowledgeable, helped me resolve the issue in a quick manner. Responsive :)
By Jen Morgan C.
Response from Froya Organics· Oct 5, 2026
Hi Jen, so glad to hear this!! Professional, kind, and quick, that's exactly what we're going for every time. Thanks so much for the kind words, I'll pass this along to the team. All the best, Tobias @ Frøya
Customer service was wonderful. I had an issue and replied to an email, thinking I probably wouldn't get a reply at all. But J. Mick from Froya emailed me back quickly, started correcting the issue immediately and continued great communication with me until the issue was completely resolved. Highly recommend. Thank you!
By Emily
Response from Froya Organics· Oct 5, 2026
This really means a lot to hear! I love that J. Mick jumped on your email right away and stuck with you until everything was fully resolved, that's exactly the kind of communication we want every customer to get. Thank you for giving us a chance even when you weren't sure you'd hear back. We're always here if you need us again! All the best, Tobias @ Frøya
Froya Organics' Customer Service is 100+!! Quick to respond to my questions and offer suggestions! I am very pleased with how pleasant the customer service reps are!
By DENA L.
Response from Froya Organics· Oct 5, 2026
Hei Dena! 100+, I love that!! So happy our team could answer your questions quickly and point you in the right direction. Pleasant and helpful is exactly what we're going for, thank you for the wonderful review! All the best, Tobias @ Frøya
The product came quickly. I have been using the complete system for mature women for about 2 weeks, and my skin is noticeably softer, my color has evened out, fine lines have been reduced and the puffiness under my eyes has decreased significantly. This product is amazing!! Thank you.
By Melissa J.
Response from Froya Organics· Oct 5, 2026
Hey Melissa! This made me so happy to read. Hearing that your skin is softer, your tone has evened out, and the puffiness has gone down after just two weeks is amazing, that's exactly what the Complete System is designed to do. Thank you for giving it a real chance and for taking the time to share your results, it really means a lot. All the best, Tobias @ Frøya
I have been using Froya since January, love the products, newsletters, free recipes, information, everything! Had an issue with an order (my fault, not theirs) and their response and assistance were quick and helpful! Fully resolved and went above and beyond. LOVE LINE (Leen-a).
By Tracy K.
Response from Froya Organics· Oct 5, 2026
Hi Tracy, thank you so much for this, and for being with us since January! I love that you're enjoying the newsletters and recipes too, not just the products. And don't worry about the order mix up, that's what we're here for. I'll be sure Line knows how much her help meant to you, she'll be so glad to read this. All the best, Tobias @ Frøya
I had to cancel my reoccurring subscription after making the mistake of signing up for it and they canceled it immediately. I love the products but I didn’t want the auto charge. Customer service was fantastic and easy.
By LINDZE S.
Response from Froya Organics· Oct 5, 2026
Hey Lindze! Glad we could cancel that subscription for you right away, no fuss, no auto charge surprises. Really happy you're loving the products otherwise. Thanks for the kind words! All the best, Tobias @ Frøya
Even though their product didn't work for my skin, their customer service department quickly resolved my issue. Highly reccomended.
By Kellie K.
Response from Froya Organics· Oct 5, 2026
Hei Kellie K, This is the kind of situation that we could solve in 5 minutes with an order number. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics
When I went to cancel my subscription, there was a full explanation. The products are amazing I just needed to revise the subscription and they were great.
By Naomi C.
Response from Froya Organics· Oct 5, 2026
Hey there! Glad the team walked you through everything clearly when you reached out about your subscription. Love that you're sticking around and just needed to adjust things a bit, the products really do shine when the routine fits your life. Thanks for sharing this! All the best, Tobias @ Frøya
