Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,474 reviews
Froya OrganicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 9,338 reviews with 5 stars · Clear filters
There was a glitch on their end where it refused my three credit cards. I emailed support and the issue was quickly taken care of. Can’t ask more than that
By Dot H.
Response from Froya Organics· Sep 12, 2026
Hey Dot! Sorry about that glitch with your cards, but really glad support got it sorted quickly. Thanks for sticking with us through it! All the best, Tobias @ Frøya
I love the quality of their products and the impact on my skin. I did have an order that seemed to have a bubble during production so the container was not as full as it should’ve been. I contacted customer service and they were understanding, helpful and prompt in their response. Customer service and quality products will keep me coming back as a customer.
By LeeAnne B.
Response from Froya Organics· Sep 12, 2026
Hey LeeAnne! So sorry about that bubble issue, that definitely shouldn't happen, but I'm really glad the team made it right for you quickly. Hearing that both the product quality and the support experience are what keep you coming back means a lot to us. Thank you for giving us the chance to fix it! All the best, Tobias @ Frøya
Quick and supportive customer service.
By Emily J.
Response from Froya Organics· Sep 12, 2026
Hey Emily! Quick and supportive is exactly what we aim for. Thanks so much for the shoutout! All the best, Tobias @ Frøya
This product is amazing! I have rosacea and some hormonal acne. I saw results within a couple days! My skin looks so much better. I also let my 11 year old daughter use it for her acne. She has seen great results as well. She is no longer embarrassed by her skin. You only need to use a little and it absorbs really well. I will continue to use this product!
By Stephanie Xamis C.
Response from Froya Organics· Sep 12, 2026
Stephanie, this is incredible to hear!! 🙌 Rosacea and hormonal acne are no joke, so knowing you saw results in just a couple days says a lot. And how sweet that it's helped your daughter feel more confident in her skin too. Thank you so much for sharing this. All the best, Tobias @ Frøya
I had a great experience with the support team especially JK who helped with my refund as I made a mistake and started to panic I simply emailed support and they were very prompt with everything and my refund is on its way very happy with the support team.
By anna P.
Response from Froya Organics· Sep 12, 2026
Hey Anna! So glad JK could help calm things down and get that refund moving quickly for you. Mistakes happen, we just want to make it easy to fix them. Thanks for your patience! All the best, Tobias @ Frøya
I ordered The Complete System for Mature Women's skin for the first time. When I opened my package, one of the containers was broken. I emailed Froya's support team, where I got assistance immediately from an AI chat, where I actually for once had a good experience with AI support. The support chat bot initiated a replacement product within a few minutes and this was a good experience, assuming Froya does indeed replace this item. Thank you! -Darian Harvey
By Darian
Response from Froya Organics· Sep 12, 2026
Hey Darian! So sorry about the broken container, but really glad the AI chat got a replacement started for you right away. And yes, that replacement is on its way, no need to worry! Thanks for giving us the chance to make it right. All the best, Tobias @ Frøya
Prompt responses
By PK
Response from Froya Organics· Sep 12, 2026
Hey PK! Prompt responses are exactly what we strive for, thanks for the kind words! All the best, Tobias @ Frøya
Jason (one of Froya's Customer Service reps) helped me quickly adjust an order after it had been accidentally sent to the wrong address. - Stephanie
By Stephanie A.
Response from Froya Organics· Sep 12, 2026
Hey Stephanie! I'll make sure Jason sees this, he'll be glad to know it made a difference. So happy we could get that address fixed quickly for you! All the best, Tobias @ Frøya
