NOW I have to fight for a refund
NOW I have to fight for a refund. This is a POS. Doesn't sit... just jumps around & makes a squeaky noise, which is ANNOYING
By Cecilia B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
119 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Froplay is listed under Pet Stores.
Froplay (froplay.com) has 119 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
119 approved reviews, newest moderated first
NOW I have to fight for a refund. This is a POS. Doesn't sit... just jumps around & makes a squeaky noise, which is ANNOYING
By Cecilia B.
What a rip off, the dog is so small, the picture shows a bigger size, I messed up by not checking the reviews first, live and learn. Totally disappointed with the product, she should be JAILED!!!!!! Bill U.
By bill U.
Well I'm giving you your first 5 stars not because of any good quality,or fast shipping.my stars are giving because you successfully pulled of ripping off,and scamming hard working ppl, deceiving elderly people and children so close to Christmas.i don't see how they allow false advertisement on any platform. Keep in mind karma is real.May God Forgive you.🤬
By Earv
Das ist die größte Unverschämtheit die mir je untergekommen ist. Da kommt das billigste vom Billigen aus China eingeflogen. Eine Frechheit!!! Da entspricht nichts der website! Saren Sie sich um Gottes Willen 45 EUR. Mit natürlich extrem schwierigen Rücksendungen!
By Manuela K.
J'ai commandé, j'ai payé et je n'ai toujours pas reçu le petit chien qui était un cadeau pour mon petit fils de 18 mois. Soit disant une livraison sous 3 à 5 jours. Je suis plus que déçu, non pas d'avoir perdu de l'argent mais que l'on "vole" le cadeau de Noël d'un petit enfant.
By Christine F.
Total scam. Not as advertised. Need refund but from reviews it sounds impossible. I feel so taken advantage of & victim of a crime. FROPLAY should be ashamed of deceiving customers.
By Melinda L.
Vraiment nul de chez nul! À peine 10cm de haut et qui tourne en rond avec un bruit infernal et insupportable qui est loin d’un aboiement ! Très très loin de la vidéo promotionnelle du site, IA absente, ne s’assied pas ni se couche et oubliez de lui donner des ordres!!! Très déçu de cet achat sur Froplay même avec cette réduction c’est de l’arnaque et ça vient de tout droit de Chine ! Du vol manifeste
By Luc D.
I bought four puppies, absolute SCAM, the dog does NOTHING that they claim, i was so looking forward to seeing my grandchildren playing with the dogs, now this won't happen, this company should be shut down and prosecuted, SHAME on you PLEASE PLEASE don't buy this toy.
By Graeme