Frontier Dental SupplyReviews of frontierdental.com

Response from Frontier Dental Supply· Feb 5, 2025

We're very sorry to hear about your experience. That’s not the level of service we strive for, and we appreciate you bringing it to our attention. We will be looking into this matter to ensure it doesn’t happen again. If there’s anything we can do to make it right, please don’t hesitate to reach out—we truly value your feedback and your time.

Response from Frontier Dental Supply· Feb 12, 2024

We're sorry to hear about your experience. We stand behind our product with a 60-day return policy. Please contact our Customer Service team so we can help resolve this for you.

Response from Frontier Dental Supply· May 3, 2022

A customer service rep has reached out to resolve this matter asap and make this right for you. We strive to provide the best customer service and unfortunately, as we are switching our infrastructure over to a new website experience, we missed your email. We apologize for any inconvenience that you have experienced.

Response from Frontier Dental Supply· Feb 23, 2022

Hi Joey, We apologize that you were disappointed with your order. Unfortunately, the specs are provided by the manufacturer. As soon as the error was brought to our attention, we fixed it immediately.

Response from Frontier Dental Supply· May 4, 2021

Hi Sherry, I'm sorry to hear that you were unhappy with your order. If you reach out to customer service, we'd be happy to help you. Please email [email protected]. Thank you!

Response from Frontier Dental Supply· Jan 11, 2021

Hey Sherry, We are very sorry to hear of your disappointment due to the Nasal Hoods backorders. Unfortunately, as our sales representative discussed with you on the phone, there is a global shortage from all manufacturers due to the Global Pandemic. While at your request we had 100% refunded you, we are still hoping to get the order in to you so you can better serve your patients.

Response from Frontier Dental Supply· Dec 14, 2020

Liang, we sincerely apologize. We have no record of any issues or missed communication. Please reach out to me directly at [email protected] and I'll take care of it. As always, our customers are our main priority and we will rectify this immediately. Thank you, Daniel