Looks like owners just walked away.
I don't think anyone works here any more. They are not replying to tickets, and the tickets are auto closing.
By Andreas
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
27 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FrogeHost offers managed hosting and VPS/cloud services with 24/7 technical support.
FrogeHost (froge.host) has 27 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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I don't think anyone works here any more. They are not replying to tickets, and the tickets are auto closing.
By Andreas
You never answered my ticket and after 48 hours I added a comment to say I was still waiting on an update and a couple of hours later I get this notification that you are closing it due to me not updating the ticket.
By TSL
I hate the idea that I have to sign up for automatic payments to pay for my domain name renewal. Automatic payments have a tendency to come in when you least expect them and cause either to screw up a monthly budget, or even overdraft charges. it should be your customer's right to have automatic payments or be billed and make the payment themselves without it being automatic.
By Ron C.
Response from FrogeHost· Mar 29, 2026
All of our clients have the choice to either make one-time payments or setup subscriptions for their convenience. We also offer our clients multiple payment methods and some of those methods are strictly for one-time payments, so we are definitely not forcing customers into an automatic payment arrangement. Please contact us with more details regarding your experience as we have many other clients who are able to send us one-time payments with no issues.