Great Service!
Great Service! Easy to work with!
By customer
Response from Frisbi· Oct 28, 2020
Thank you!
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
268 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2010, Frisbi, formerly known as First Choice Shipping, was founded on the belief that the complex world of expanding into Amazon's Global Markets should be made easy. To do that, Frisbi set out to create a single digital hub from which all services necessary to expand globally could be obtained. With expertise and solutions in small parcel shipping, tax registrations, importer of record, international returns, product compliances & customs clearance, Frisbi connects small business owners and eCommerce giants alike to the entire world, on their own terms.
Frisbi (frisbi.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
268 approved reviews, newest moderated first
Great Service! Easy to work with!
By customer
Response from Frisbi· Oct 28, 2020
Thank you!
Great rates to ship internationally for Amazon. Takes a lot of the customs work off our shoulders. Very responsive to any issues that come up.
By Tyson M.
Response from Frisbi· Oct 28, 2020
Thank you Tyson for entrusting us with you shipping needs. We appreciate you so much.
1. Surprised by the Japan Customs stoppage and subsequent paperwork and delay in shipping. 2. Lack of response on VAT or GST invoices for shipments to Canada and Japan. I have asked several times and still do not have resolution. This is a must have to continue doing business. 3. Difficulty in getting invoice details (VAT charges vs. Shipping related charges) aligned with payments. It takes me manually looking at three reports from you website to get this information. Required for Financial accounting.
By Edward
Response from Frisbi· Oct 28, 2020
Thanks Edward for your detailed review. We are working closely to ensure we can make you a happy customer and are already taking the steps to get this all done. Your account manager Henny will help get this completed and anything you ever need you can feel free to reach out anytime.
Easy shipping experience!
By Daver L.
Response from Frisbi· Oct 28, 2020
Pleasure having you guys on board!
amazing company!!!
By M. Y.
Response from Frisbi· Oct 28, 2020
Thank you M.Y!
Excellent!!!!!!!!111
By Esti
Response from Frisbi· Oct 28, 2020
Thanks Esti!
Best service!!
By SH
Response from Frisbi· Oct 28, 2020
Thank you SH!
Excellent customer service and easy to use shipping/dashboard.
By John H. O.
Response from Frisbi· Oct 28, 2020
Thanks John!