We had a very smooth transaction with…
We had a very smooth transaction with superb assistant service! Keep it up!
By Agatha C.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
268 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2010, Frisbi, formerly known as First Choice Shipping, was founded on the belief that the complex world of expanding into Amazon's Global Markets should be made easy. To do that, Frisbi set out to create a single digital hub from which all services necessary to expand globally could be obtained. With expertise and solutions in small parcel shipping, tax registrations, importer of record, international returns, product compliances & customs clearance, Frisbi connects small business owners and eCommerce giants alike to the entire world, on their own terms.
Frisbi (frisbi.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
268 approved reviews, newest moderated first
We had a very smooth transaction with superb assistant service! Keep it up!
By Agatha C.
Thank you for your great service. Henny was very forthcoming in helping me understand my shipping options and directed me to the best next step.
By Eli R.
Great customer service! They responded promptly to my questions, Helped me set up the account in no time, and the package is out the same day! Thank you ! Yechiel
By Yechiel
Esty Weissmandl You are the best. I had many worries about sending products toa country that we have never trade but you made it possible and simple. Thanks for your effort. You are the best
By ERA T.
Tobi was amazing ... I had 2 shipment from 2 different locations to be picked up and shipped to the same address and they were both done quickly and efficiently on the same day ... it is a pleasure to work with First Choice!
By Mrs. W.
Amazing customer service! I felt appreciated and listened too & they were always there to help.
By Jack
Fast response, clear communication.
By Simon K.
First Choice Customer Service is truly wonderful. My contact, Faigy, helped us get past an issue we were having for quite a while. She contacted UPS on our behalf and guided us through what needed to be done.
By Daden B.