Informative gives all the answers to my questions and concerns
Informative Communication well Response on time Helpful Attentive
By Kimberlin G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
395 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Book Cheap Flights, Holidays & Hotels from friendztravel
FriendzTravel (friendztravel.com) has 395 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
395 approved reviews, newest moderated first
Informative Communication well Response on time Helpful Attentive
By Kimberlin G.
Mario Smith, me ha dado un excelente servicio, descuento en mi vuelo de Atlanta hacia Los Ángeles, me gusta como me atendió, lo recomiendo para cualquier consulta y ayuda sobre los vuelos aéreos
By Teresa E.
Mario Smith was very helpful
By Jeannette R.
Muy buena , muy amable, andres
By Jesus C.
Hola el servicio de Mario es muy bueno a mi me gusta mucho que él me atienda , siempre busca las mejores opciones para mí , y es paciente y educado, gracias Mario , felicidades
By M C M.
Kevin was excellent to work with. He listened to made problems and he work to determine a solution. We need more customer service reps who realize that customer service is #1. I will definitely work with your company in the future. And hopefully I will get Kevin as my rep.
By Michael
I recently had the pleasure of interacting with Jenny while booking my flight tickets. Her professionalism, efficiency, and friendly demeanor left a lasting impression.
By Nima S.
Good timing answering and attention also in spanish 100%! Doing by Mario
By Laura Camila Barbosa N.