Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
395 reviews
FriendzTravelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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FriendzTravel (friendztravel.com) has 395 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
395 approved reviews, newest moderated first
The service from Mateo Rivera was great and Smooth.
By Darline P.
Response from FriendzTravel· Aug 4, 2026
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
descontenta con la aplicacion ya que venden a un precio y despues que uno compra lo llaman que tienen que pagar demas y por no hacerlo directo a la aerolinea le sale el triple de caro que rabia
By jennifer S.
Response from FriendzTravel· Jul 27, 2026
Estimado pasajero: Gracias por compartir sus comentarios con nosotros. Le ofrecemos nuestras más sinceras disculpas por los inconvenientes que experimentó durante su reciente viaje y agradecemos la oportunidad de atender sus inquietudes. En FriendzTravel, nuestro objetivo es ofrecer a nuestros clientes las mejores tarifas posibles. Sin embargo, debido a la alta demanda, la disponibilidad de vuelos puede cambiar rápidamente. Cuando esto sucede, nuestro equipo se esfuerza por ofrecer la alternativa más cercana posible para garantizar que sus planes de viaje se desarrollen sin contratiempos. Nos gustaría revisar personalmente los detalles de su reserva para encontrar la solución que mejor se adapte a sus necesidades. Por favor, responda a este mensaje o comuníquese con nuestro equipo de atención al cliente enviando un correo electrónico a [email protected]; estaremos encantados de ayudarle. Su satisfacción es muy importante para nosotros y esperamos poder resolver este asunto. Atentamente, Equipo de soporte
I booked a flight at a promotional rate, was not able to get it. Ended up with another flight and more expensive tickets not happy with that but the people were friendly and helped
By Taunya H.
Response from FriendzTravel· Jul 12, 2026
Thank you for taking the time to share your feedback and for rating us 3 stars. We appreciate your honest review and are glad that your experience met some of your expectations. We understand that there is room for improvement, and we would value any additional feedback you can provide. Your insights help us identify areas where we can do better and enhance the experience for all our customers. We hope to have the opportunity to serve you again and provide an experience that exceeds your expectations. Kind Regards, Support Team
I didn’t enjoy using this website due to the purchase of my tickets were not accepted and I could not get refund any money back but I was thankful for Emily she took her time to help me find another flight
By Nikki
Response from FriendzTravel· Jul 11, 2026
Thank you for taking the time to share your feedback and for rating us 3 stars. We appreciate your honest review and are glad that your experience met some of your expectations. We understand that there is room for improvement, and we would value any additional feedback you can provide. Your insights help us identify areas where we can do better and enhance the experience for all our customers. We hope to have the opportunity to serve you again and provide an experience that exceeds your expectations. Kind Regards, Support Team
I had a great experience with FriendzTravel. They saved me a great deal of money and customer service was on point. Keep up the good work.
By George J.
Response from FriendzTravel· Jul 11, 2026
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
Emily me ayudó a terminar de solucionar mi situación con mi vuelo y estoy agradecida
By Xyomara S.
Response from FriendzTravel· Jul 6, 2026
Dear Customer, Thank you for taking the time to share your feedback and for rating us 4 stars. We’re delighted to know that you had a positive experience with us. We appreciate your support and are always looking for ways to improve. Your feedback helps us continue enhancing our products and services, and we hope to make your next experience worthy of a 5-star rating. We look forward to serving you again soon! Kind Regards, Support Team
Excelente trato, me atendió Emely
By Islady D.
Response from FriendzTravel· Jul 6, 2026
Estimado cliente: ¡Gracias por tomarse el tiempo para dejarnos una excelente reseña de cinco estrellas! Nos alegra mucho saber que tuvo una experiencia positiva y nuestro equipo estará encantado de leer sus comentarios. Sus amables palabras significan mucho para nosotros y nos inspiran a seguir brindando un servicio excepcional. Si necesita algo más, no dude en contactarnos. ¡Esperamos poder atenderle nuevamente en el futuro! Saludos cordiales, Equipo de Soporte
El trato de Emily fue muy buena
By Miraida H.
Response from FriendzTravel· Jul 2, 2026
Estimado cliente: ¡Gracias por tomarse el tiempo para dejarnos una excelente reseña de cinco estrellas! Nos alegra mucho saber que tuvo una experiencia positiva y nuestro equipo estará encantado de leer sus comentarios. Sus amables palabras significan mucho para nosotros y nos inspiran a seguir brindando un servicio excepcional. Si necesita algo más, no dude en contactarnos. ¡Esperamos poder atenderle nuevamente en el futuro! Saludos cordiales, Equipo de Soporte
