Max was very helpful and is very good…
Max was very helpful and is very good example of customer service
By Mike M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
395 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Book Cheap Flights, Holidays & Hotels from friendztravel
FriendzTravel (friendztravel.com) has 395 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
395 approved reviews, newest moderated first
Max was very helpful and is very good example of customer service
By Mike M.
SÑR ANDRES They must commit exact prices of the flights sometimes the customer does not have enough money at their fingertips and they discount the money that is reflected in the platform without waiting for the customer that they will charge more than what I pay, the communication about the customer service assistants, they must be supportive and have valid arguments to explain some bad inconvenience not hanging up the calls to the customer, it helps in different ways to solve a small problem about customer reimbursement
By darlyn T.
Great customer service and exceptional attention. Adres Thank you for the service
By Rafael A.
Here’s an improved version of your review: I had a great experience working with Jenny Smith when booking my flight. She went above and beyond to find me the best deals, spending nearly an hour carefully searching for the perfect options to get me a great discount accros all carriers! While the payment process took a bit longer due to verification, and it took 1-2 hours to receive my e-tickets, the site is completely legit. Just be patient, as it’s part of their process. I highly recommend asking for Jenny Smith for excellent service!
By Daouda D.
Hi Alicia thank you for your response it was greatly appreciated keep up the good work Merry Christmas and a happy new year when it comes and you deserved a 10 out of 10 for your service
By Garfield Antonio D.
Jenny Smith was very helpful with booking our flights last minute Friendz Travel was really good reliable thank you very much best experience we’ve had so far will most definitely book again soon
By Ghost H.
Paid for tickets I did NOT receive. THIS COMPANY IS A SCAM! Robbed me on Christmas! They’re the monster in my holiday horror story. Unbelievable. THIEVES!!!!! SCAMMERS! Will not refund my money even though they promised a refund per email.
By Sharleah W.
Jenny smith was amazing and helped me with everything I needed
By Bailey S.