Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
90 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshhouseshop is listed under Furniture Stores.
Freshhouseshop (freshhouseshop.com) has 90 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 86 reviews with 1 star · Clear filters
Bought “handmade” Amish quilt. Got a cheap imitation that was nowhere near the size advertised ! Don’t waste your money! I am SO disappointed. It was supposed to be my very sick mothers last gift. She always wanted one but what I got was junk!
By Kimberly A.
This company is a scam. Ordered a quilt. Canceled a few minutes after ordering still got the items. And they won't respond to my emails trying to get a return label. Do not order from this company
By Jamie A.
Bought a king sized quilt. The quilt showed up about 2 months later. It was smaller than advertised, it was as thin as paper and the image on the front looks like it was printed onto fabric with a super low resolution printer. So I got a small, thin and blurry blanket. Tried to return for a refund. They said absolutely not. Although they did offer to exchange it for a T-shirt and a 30% exchange fee??? Bottom line. Don't buy from them. Worse than wish.com.
By Cruz
1)The item I ordered was not what I expected. No refunds! 2) This is a Chinese company. It took a month to get the item because it comes from China! 3) In America, we enjoy the option and right to get a refund from any company we order from. Not this Chinese company! The fact that they never tell you it's going to take forever to get, because it's being shipped from China is deceptive! The fact that they refuse to refund an unused, still in the package item, is deceptive! Do not buy from this company! Buyer beware! Only use established American companies if you want to be treated with fairness!
By Virginia L.
This is a terrible company. What you see is not what you get. I waited over a month for a rug and it was not what I ordered. PLEASE do not waste your money, IT’S TRASH!
By Trayci G.
Did not deliver what was ordered and won't refund. This company is a scam. DO NOT ORDER FROM THIS COMPANY.
By customer
This is a bad company. Cheap products that are misrepresented on the website. I purchased curtains that turned out to be a cheap imitation, the pattern looks screen printed and oddly shaped. Waited for weeks to arrive. No lining. Paid over $200. Company will not do a return/refund. Buyer Beware...do not purchase from this company.
By Bev L.
Promised refund. Product unacceptable, unusable! Terrible! Would never purchase again.
By Sharon K.
