Great experience
I ordered a size too small for my dog, Frenchie shop was very responsive. Great customer service! They offered to replace the product for the correct size, no hassle!
By Nicole
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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771 reviews
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Frenchie.shop : Founded in 2016, we are innovative and creative merchants of the best quality French Bulldog and Pug products with the combination of Frenchie Lovers’ Fashion and Style. We put our passion into what we do, the creativity and innovativeness is part and parcel of our true essence.
Frenchie.shop (frenchie.shop) has 771 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
771 approved reviews, newest moderated first
I ordered a size too small for my dog, Frenchie shop was very responsive. Great customer service! They offered to replace the product for the correct size, no hassle!
By Nicole
My Frenchie is huge and hard to fit so they continue to work hard with me to get the right size
By Craig B.
Excellent and very timely customer service! Thanks for your help in replacing our original order with the correct size!
By Simon
This company is terrific. The apparel is very good and stylish. My dog loves his jacket and hat. Service is tremendous as well. Highly recommend this company.
By Timothy W.
They have a very large inventory at competitive prices. Their impeccable after-sales service response within the same hour
By Louis-Philippe A.
Great company with quality products for your pup. Had an error with sizing and they fixed the situation expeditiously, thank you. Will be ordering again just need to remember to always size up.
By Brittany W.
I love the clothes for my Frenchie it’s made of a high quality material, some items didn’t fit him and I sent them an email to exchange and they were quick to respond and offered to replace the items without me having to send the ones that didn’t fit back. I totally recommend the Frenchie shop Irma Pina
By Irma P.
I ordered 2 items for my Frenchies. One of them didn’t fit. They were very responsive and offered to exchange my product. The only reason for the 4 star rating is I haven’t received the new product yet. It’s not late, just in transit. I’ll update when it arrives.
By Jennifer