FreestyleXtreme USAReviews of freestylextreme.com

Response from FreestyleXtreme USA· Mar 4, 2019

Hi Mikala, we emailed you about your review but unfortunately haven't had a reply to date. Our website is 100% secure so we think you possibly have a virus on your device so please can you change that part of your review as it is nothing to do with our website. Really sorry if you found our website hard to navigate, we do remember confirming a shoe size for you. Kind regards, Karen, FSX

Response from FreestyleXtreme USA· Mar 5, 2019

Hi Todd, Thanks for your feedback. We'd like to apologies for any inconvenience we've caused you here. Please bear in mind that we processed your request swiftly and that the delay was caused by an outstanding payment fro your end. We completely understand that there were some issues with the payment request, therefore we appreciate your understanding in this matter and are happy that you have received your order in the end. We hope you enjoy your new boots and wish you a great rest of the week. All the best, FsX

Response from FreestyleXtreme USA· Oct 22, 2018

Hi Aaron, Many thanks for your feedback. In all honesty, we're a little confused here and think there is a bit of a misunderstanding going on between us and the brand Freestyle USA. Please note, that we "FreestyleXtreme.com" are an online retailer and have no connection to the brand "Freestyle USA". Upon receiving your message regarding the wallet you're after, our staff searched for a suitable alternative, as we pointed out to you, that Freestyle USA is not a brand we have in our selection. In the end, we unfortunately weren't able to find you a suitable alternative, so we started taking a closer look at the brand and noticed that they no longer sell/manufacture wallets. After informing you of this, we pointed out, that you're probably best off going online and purchasing a used one on Ebay, as some people are selling theirs on there :) It was more of a last resort solution, as we simply couldn't find a new one on the internet for you :/ Hopefully I was able to shine some light on this and fingers crossed you can get your hands on a suitable replacement, that will live up to the old one. Please do give it a try, to reach out to the brand directly, perhaps they can hook you up? You can reach them here: https://www.freestyleusa.com/pages/contact-us All the best and please do email us, in case you have any further questions or concerns. FreestyleXtreme.com

Response from FreestyleXtreme USA· Mar 5, 2019

Hi James, Many thanks for your review and apologies for the late reply. Glad to see that we were able to get i touch and resolve the matter with you directly. Hope to be able to welcome you back with us soon. All the best, FsX

Response from FreestyleXtreme USA· Jul 15, 2018

Hi Ryan, thanks for your review & so sorry the courier messed up the delivery, we no longer use that company. Happy that you received the boots even though it was later than scheduled. Glad the goodies were received OK :-) Kind regards, Karen

Response from FreestyleXtreme USA· Sep 25, 2017

Hi Austin, thanks for your review & so sorry to hear the courier damaged the box & your cap was creased, that's not the service we pay them to provide to you. I've sent you an email asking if you could kindly send us a photo of the damaged cap & of course we will do what we can for you. Kind regards, Karen Customer Care Manager, FreestyleXtreme

Response from FreestyleXtreme USA· Aug 19, 2017

Hi Mike, Thanks so much for amending your review it really does mean a lot to us. We hope you had a great weekend's worth of racing at the Loretta Lynn track! The Freestylextreme Team is very happy that you'll continue to buy from us, we appreciate your business & will make sure you're well looked after. Best regards, Karen Customer Care Manager

Response from FreestyleXtreme USA· Mar 5, 2019

Hi Mark, Many thanks for the review and our apologies for taking so long in getting back to you. Again, we're very sorry that you received the wrong model here but are happy that we managed to resolve the situation. Looking forward to having you with us again in the future. All the best, FsX