Prompt service very informative
Prompt service very informative
By james
Response from FreeRateUpdate.com· Jul 13, 2026
Thanks, James! Glad our team could get you clear, quick answers.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
Prompt service very informative
By james
Response from FreeRateUpdate.com· Jul 13, 2026
Thanks, James! Glad our team could get you clear, quick answers.
They were wonderful, professional, easy to understand, transparent, knew the business, and non-pushy. Great experience with Michael Erickson from West Capital Lending.
By Roxanna W.
Response from FreeRateUpdate.com· Jul 10, 2026
Thank you, Roxanna! So glad Michael Erickson made the process transparent and easy to understand — we'll pass along the kind words. 😊
My interest was at the top of the list. Lower payment, keeping the interest as low as possible and combining both loans. Phone application was a smooth and easy process .
By Ida
Response from FreeRateUpdate.com· Jul 9, 2026
Thanks so much for sharing this, Ida! We're glad the phone application felt smooth and that keeping your payment and interest as low as possible was a priority. 😊
I appreciate being connected with West Capital. My Loan Officer, Bradley Conroy, has been attentive and efficient through the entire process.
By Tricia M L.
Response from FreeRateUpdate.com· Jul 9, 2026
Thank you, Tricia! So glad Bradley Conroy has been attentive and efficient — we'll be sure to pass along the kind words. 😊
Response was quick and multiple, thanks
By GARY K.
Response from FreeRateUpdate.com· Jul 6, 2026
Thanks, Gary. Glad the responses came through quickly for you, and we appreciate you taking the time to share it.
just a sales palatiform. marketing scam
By David
Response from FreeRateUpdate.com· Jul 8, 2026
Thanks for the feedback. FreeRateUpdate is a free service that connects consumers with licensed lenders so they can compare rates and options that fit their needs.
Mark was a amazing help. I appreciate all his time and effort 👌
By cynthia
Response from FreeRateUpdate.com· Jun 29, 2026
Thank you so much, Cynthia! We're so glad Mark gave you his time and effort and was such a great help to you. We'll be sure he hears your kind words. Thank you for the wonderful review!
Drazra was very good. She explained everything. She answered my questions. She should be regonzin for her work. Thank you
By Helen
Response from FreeRateUpdate.com· Jun 29, 2026
Thank you, Helen! We're thrilled Drazra took the time to explain everything and answer all your questions. Recognition well deserved, and we'll make sure she hears your praise. Thank you for the kind review!