Loan officer was professional and…
Loan officer was professional and knowledgeable about loan processing. Joseph Nicholson made everything very simple and hassle free.
By Mary
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
Loan officer was professional and knowledgeable about loan processing. Joseph Nicholson made everything very simple and hassle free.
By Mary
Very helpful and professional.
By Maria
This is my 1st time with loan depot and I have to say that I have been very Katy Robertson was extremely easy to to work with and I look forward to completing my loan With her help and guidance.
By Patricia
During the generation of all the items pertaining to the refinancing, Mike was a very professional representative, he was extremely patient and understanding. What I like most is his attitude and respect, He responded immediately to my phone calls and texts. I am and will be recommending Quicken Loans to all my friends
By Victor S.
Friendly, fast service! So far so good!
By Donald
So far the process of refinancing has been great. The agent assisting us has gone above our expectations.
By Mike
Wow! Fast friendly service. The loan officer explained in about 5 minutes why a conventional loan was more beneficial to me than a VA loan due to VA funding fees and closing costs together. We quickly figured out what my credit and home equity would get me for an interest rate.... I paid some points and lowered my interested rate 2.25%. I am incredibly happy with the outcome. Thank you.
By Stanley
Response from FreeRateUpdate.com· Mar 5, 2020
That's great! Thank you for taking the time to share your experience.
sam was excellent to deal with. two slight errors that were easily corrected. they were waiting on form that was already submitted and they forgot to send code to unlock website. a quick call and both were corrected
By Steph