Excellent
My rep was extremely knowledgeable, timely, communicative, and patient.
By Gerry
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
My rep was extremely knowledgeable, timely, communicative, and patient.
By Gerry
The VA Appraiser was not knowledgeable on the building codes in my area, which caused serious delays in my refinances process. It costed me time and money to prove that I was with in the code, and she was incompetent.
By Robert
Too pushy, and didn't tell me about a 24hr turn around period until after money was collected from me.
By Myra
A very professional, pressure free experience. Amir K is very good at what he does.
By Garry
Angel is great made the process easy and straight forward.
By Steven
My rep Joshua set clear expectations right up front. I’m happy to say that everything has worked out just like he said it would for the past 6+ months. This company’s greatest strengths are its flexibility and customer service. FreeRateUpdate is a consistent and reliable industry partner. Thanks guys!
By Casey H.
Horrible, costly mistake. I’ll never use this company
By Phyllis
I have used this website several times and they have given me 0 potential business for review. I am an ideal person to refinance with excellent credit, 40% of my original loan paid off and a great job history. Every time I put in my information they come back with 0 matches or want me to look at insurance or other things. This is truly sad since I am an ideal candidate. Lendingtree.com comes up with the same BS as well.
By jason