The Loan Officer was exceptionally…
The Loan Officer was exceptionally good. He spent time explaining the process. I really would recommend the use of Loan depot for Mortgage Refinance!!!
By MULENGA/ELIZABETH N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
The Loan Officer was exceptionally good. He spent time explaining the process. I really would recommend the use of Loan depot for Mortgage Refinance!!!
By MULENGA/ELIZABETH N.
Excellent sevice
By Thao
Thomas was great with his explanations and even showed me how to scan from my printer to my computer. Great asset to your company
By Patricia
Casey got me a rate that was better than what I anticipated. He advised me of the the possible buy back options to assist me in getting the loan terms best suited for my needs. He talked me through the paperwork so as to make the process as easy as possible.
By Michael N.
So far very pleased with my experience. Corey Urso seems to be on top of everything. All of my questions and fears have been resolved. Corey is very pleasant to work with.
By Robbin
Excellent customer service and quick/timely response.
By Kidanu
I have been dealing with Sydney Y. She is the most helpful, kind & pleasant person I’ve dealt with. She’s the best❤️ My process isn’t done yet so I hope the rest will be good too!
By Sandra
Quicken loans provided a low interest rate, an easy online user interface for uploading documents, and lower fees than our bank. Thanks Quicken Loans of funding our mortgage.
By Bill M.