Mike O’Leary was great
Mike O’Leary was great. The interest rate is saving me a lot of money. Transaction. Was smooth.
By Darla P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
Mike O’Leary was great. The interest rate is saving me a lot of money. Transaction. Was smooth.
By Darla P.
Customer service was good and representative took time to explain everything in detail
By MM
The person who assisted me explained everything clearly and answered all of my questions patiently.
By J C.
I was very satisfied with the service I received dealing with rocket.
By Harold
As soon as I completed the information requested about what I was looking for in a loan, I started receiving calls from lenders the site was recommending. I spoke to 4 companies regarding my refi, three of them came from this site and one came recommended thru a friend. All gave me good information about rates, costs, points, etc. Not all offers were equal. In the end (and the deal is not finished yet so I'll reserve final judgement), I decided to go with Quicken Loans, one of their recommended companies and the one I spoke to first. They made it a pretty easy process (my loan is under $150K and I have an excellent credit score so that may have something to do with the ease of the process). If you want lots of choices from companies that have been vetted, this is a good site.
By Marjorie
At this stage in the process it has been extremely quick. Response is unparalelled and of course the initial agent has been over the top helpful. Their portal is easy to navigate.
By Zoe
Smooth and quick
By Robert
I received the quotes I requested promptly.
By Aurea