Adam Agahi was diligent and worked hard…
Adam Agahi was diligent and worked hard to get us to where we wanted to be, he is an exemplary employee, thank you. Ronald Logins
By Ronald
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
Adam Agahi was diligent and worked hard to get us to where we wanted to be, he is an exemplary employee, thank you. Ronald Logins
By Ronald
Everything was so easy. We got connected with the best mortgage guy, who explained everything to me on the phone for over an hour until I was able to recite it back and make a decision. He was patient with us and had our beat interest in mind. The whole process has been so easy.
By Liana
So far everything has gone smoothly and the loan associate has been very helpful.
By Ron C.
Miss Konen was very thorough and efficient to walk me through the steps to get my loan.
By Nancy
They stated initially that the were closing on average 20 days. This is a two story three bedroom brick home on one acre that has an additional building housing a beauty shop. Thirty days later they finally informed me that the appraiser determined that the highest value for my three bedroom single family home is commercial and that they would not give me a loan.
By Keith
The experience was all good. My loan was worked amazingly fast.
By Sandra
Alex Garcia did an excellent job explaining the loans available and negotiated on my behalf in order to get the monthly loan payments close to the payment that I wanted. He was very pleasant helpful and knowledgeable and has a great sense of humor. It was nice not be be bombarded with phone calls by him. He gave me time to think everything through and make my decision. I was very satisfied with him and would recommend him and Loan Depot to friends and family.
By Evelyn
Very helpful, fast service. I was pleased to get someone working my application within minutes, not 11-14 weeks that the competition stated. So far so good,
By Mark C.