Good service
Good service. The closing fees a bit high...
By Peter
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
Good service. The closing fees a bit high...
By Peter
Agent Jake is very patient and professional.
By Socorro
So far everything through Loan Depot has been good, our loan officer Bassel Elbathy, has been very explanatory about every detailed thing where it was made clearly to us.
By Beatrice
So far the experience has been excellent but waiting for approval and closing before I can be totally fair with my review. So far a great experience.
By Charles
Nicole has been awesome so far with the loan process
By Donna
David was thoroughly professional and at the same time patient and cordial with me--no small accomplishment since I suffer from Parkinson's Disease, failing eyesight, diminished hearing, and a speech impediment. I never felt pressured or manipulated, unlike the unpleasant sales tactics others among his would be competitors employed. David was the first among several mortgage professionals to contact me and I never saw any reason to "swap horses in mid-stream" to another company's representative. We are not quite finished with our refinance but I am confident that David will capably guide us toward ane across the finish line. Sincerely yours, Lawrence Elliott
By Lawrence
Saved me from giving rocket mortgage $14,000. Same loan with Loan Depot was $10,000+ less.
By Jep C.
I HAVE HAD EXCELLENT SERVICE. MY BROKER HAS MOVED ALONG VERY QUIKLEY WITH THE LOAN KEEPING ME INFORMED AS SHE GOES ALONG.
By Freeda L.