Great people and a quick easy refi.
Great people and a quick easy refi.
By Michelle
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
Great people and a quick easy refi.
By Michelle
Absolutely the best customer service I have received!
By Jennifer
Nick Casale was the first lender i called back. He explained several factors of the equity loan. I called others lenders but decided to go with Nick. His professional, and approachable attitude set my nerves at ease with the project I had in mind.
By Felt at ease with lending O.
James Doyle was a pleasure to do business with. He was pleasant, courteous, and knew his stuff very well. I would highly recommend him as a credit to your company.
By Francis
The hidden fees made it uncompetitive w/my other offer. And now my husband and I are getting copious phone messages from your staff. Get real.
By customer
Loan Depot has so far proven t be a transparent process. Our agent Will T. has walked both my husband and I through the this very carefully. Our previous experience with a popular American bank was surprisingly deceptive. Then we tried an online bank to begin the process and were pushed with a hard sell and a notary at my door 2 days later signing papers before ever seeing an actual estimate. Thanks Will for sticking with us.
By Alicia
Everything was fine with my lender oficial and I’m grateful
By Delma
Allen Is the absolute best sales person I have ever worked with
By Norman