Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
68 reviews
FreemodelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freemodel is at the cutting-edge of pre-sales home renovation, transforming how agents and homeowners prepare properties for sale. Our comprehensive service includes funding, bespoke design, an in-person project director, and detailed construction management; streamlining the renovation process and eliminating common pre-listing obstacles. A dedicated project director is assigned to each renovation, ensuring personalized management and flawless execution from start to finish. The financial burden of home improvement is removed as homeowners benefit from top-notch renovation services with no upfront costs and no interest.Freemodel is paid at escrow when the home sells. We do not engage in profit sharing, and there are no concerns about delays, even if the property takes a year to sell. Freemodel is a win-win for agents and homeowners, as it facilitates faster selling time and higher sales price.Explore how Freemodel can enhance your listings and unlock their true selling potential.Contact UsMeet FreemodelHow it WorksFor AgentsProjectsLocations
Freemodel (freemodel.com) has 68 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
68 approved reviews, newest moderated first
Cygridh Rooney is an excellent project manager/designer. She went above and beyond to make sure the project is on schedule and jobs are properly done. Her communication skill is also excellent . Both the seller and I appreciate very much her competence, diligence and professionalism.
By Hsuching W.
Response from Freemodel· Dec 12, 2023
Thank you for sharing your experience with Cygridh. She truly is an amazing project director!
Jill and her team were always on top of everything and available to give updates. Not to mention the transformation was incredible!
By Ryan
Response from Freemodel· Dec 12, 2023
Thank you for the feedback Ryan!
Freemodel performed an incredible transformation of our family home before we put it up for sale. The business model they have developed is perfect for homeowners to, in effect, "flip" their own home before selling it. The work was done well and in a timely manner. The whole process was easy and we received weekly updates on the project. Our project manager also did a great job choosing and coordinating all the interior design elements.
By Paul
Response from Freemodel· Dec 12, 2023
Thank you for sharing your experience with Freemodel! We are excited we had the opportunity to work with you.
Lara Richmond from Freemodel was a lifesaving Goddess! I cannot recommend her highly enough. As a realtor I depend upon project managers who can integrate seamlessly with my aesthetic, timeline, communication style and energy level. I also need them to be able to work with my clients, honoring their vision and emotional needs. Selling a home is stressful for everyone involved, drama and personality are not needed in the process and Lara is the source of calming and reason. Her design skills are excellent. Her experience is stellar. I will use her again and again!
By Sarah
Response from Freemodel· Nov 15, 2023
Thank you Sarah for the feedback and thank you for trusting Freemodel with your renovation! Lara is a Goddess and we're so lucky to have her on our team.
Having the opportunity to work with Sue Lennon again was such a joy. She and her team transformed my client's home on a tight budget and enabled her to increase her proceeds by over $50,000 which was a huge help towards her move to Portugal. The Freemodel business plan creates a win-win-win situation for the seller, agent, and Freemodel team. I highly recommend Freemodel to all my clients and look forward to the chance to work with Sue again.
By Maeve B.
Response from Freemodel· Nov 15, 2023
Thank you for sharing your success with us. Susan is truly an amazing Project Director. We look forward to working with you on your next remodel.
I won't recommend this company again. My clients had a terrible experience. Bad workmanship. Much longer time frame than promised. The incorrect items. Etc.
By OC
Response from Freemodel· Dec 12, 2023
Hi Melanie, We genuinely regret the disappointment you experienced with our company, and we want to express our sincere apologies for any inconvenience caused. Your feedback is invaluable to us, and we are committed to using it as a learning tool to enhance our services and prevent similar issues in the future. We understand the importance of your project, and we want to assure you that our dedicated project success team is fully engaged to ensure that your expectations are not only met but exceeded.Your satisfaction is our top priority, and we are eager to address any remaining issues to your complete satisfaction.
The timeline and the effort put in remodel the house in San Ramon is beyond what we expect. We request to be urgent and Free Model team put A+ team on it. From Project Director- Debbie Lewis to the Contractor and Vendor support each other to make all things happen as requested by Homeowner. House becomes updated and in style with character in 5 weeks. All challenges that we face with Homeowner becomes a great turn around that makes Homeowners say "We did a great job beyond what they expect". Continue the good work and services
By HLUS
Response from Freemodel· Nov 15, 2023
Great feedback and yes, you're always in good hands when Debbie is working with you.
Your project manager is great. She listens. She fixes. And she communicates promptly. She works really hard to make things happen. Thank you, Anna!
By Hiroko
Response from Freemodel· Nov 15, 2023
Thank you Hiroko for your feedback.
