Love Freemodel
The care that Maria took to make sure everything was done correctly.
By Ann K.
Response from Freemodel· Dec 3, 2024
Great to hear, thank you Ann!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freemodel is at the cutting-edge of pre-sales home renovation, transforming how agents and homeowners prepare properties for sale. Our comprehensive service includes funding, bespoke design, an in-person project director, and detailed construction management; streamlining the renovation process and eliminating common pre-listing obstacles. A dedicated project director is assigned to each renovation, ensuring personalized management and flawless execution from start to finish. The financial burden of home improvement is removed as homeowners benefit from top-notch renovation services with no upfront costs and no interest.Freemodel is paid at escrow when the home sells. We do not engage in profit sharing, and there are no concerns about delays, even if the property takes a year to sell. Freemodel is a win-win for agents and homeowners, as it facilitates faster selling time and higher sales price.Explore how Freemodel can enhance your listings and unlock their true selling potential.Contact UsMeet FreemodelHow it WorksFor AgentsProjectsLocations
Freemodel (freemodel.com) has 68 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
68 approved reviews, newest moderated first
The care that Maria took to make sure everything was done correctly.
By Ann K.
Response from Freemodel· Dec 3, 2024
Great to hear, thank you Ann!
Great design from Alex!!
By Jill
Response from Freemodel· Dec 3, 2024
Great hearing your thoughts on the design!
Avoid at all costs. This was the worst renovation experience ever. The project was supposed to take 60 days and took about 9 months with consistent and unnecessary delays. The materials/finishes chosen by Freemodel or their designer were the absolute cheapest and ugliest possible, yet the project cost probably double what it would cost if working directly with a general contractor. My client had to spend an additional $25,000 out of pocket to redo the unacceptable work and to complete the items that were left out of the proposal. $11,000 for design work that was worth pretty much nothing. I had to step in and start replacing light fixtures, doors, etc... because what they chose was ugly and cheap or not provided. Freemodel tried to add items to change orders that were contained in the original contract. They claimed a different interpretation of the contract. I honestly believe that the items that they omitted or intended to omit from the contract borders on fraud. This is not a turn-key service as it is advertised. I am strongly considering taking legal action.
By Eitan G.
Response from Freemodel· Dec 3, 2024
Thank you for sharing your feedback. We're truly sorry to hear about your dissatisfaction with the project and the experience you had. Our goal is always to deliver high-quality results and a smooth process for our clients, so it's concerning to hear we fell short in your case. We would appreciate the opportunity to discuss the specifics of your project further to understand what went wrong and address your concerns directly. Please feel free to reach out to us at your convenience at [email protected].
Under promised and over performed.
By Darin
Response from Freemodel· Dec 3, 2024
Thank you for the feedback!
The project manager Anna Abdo was very organized, on schedule and on budget. And also a pleasure to work with.
By Upland H.
Response from Freemodel· Dec 3, 2024
Thank you for your kind words! We're thrilled to hear that Anna Abdo made your experience enjoyable. We appreciate you taking the time to share your feedback!
Clark was great to work with, very responsive, good communication, did what they said they were going to do, was very professional & responsive addressing a couple owner concerns.
By Julie Nelson, eXp R.
Response from Freemodel· Jul 24, 2024
Thank you Julie for the feedback!
The project manager (Debbie) was diligent and communicated well. Any questions or concerns were addressed promptly. And, the project was finished in very close to the original schedule. Very satisfied with how this project went!
By Doug
Response from Freemodel· Jul 24, 2024
Thank you for sharing your feedback with us Doug!
Megan was FANTASTIC! A true pleasure to work. She was extremely responsive and and very much a "Can Do" attitude. A get it done professional with a great personality as well
By Jill
Response from Freemodel· Jul 11, 2024
Awesome thank you for your feedback!