Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
243 reviews
FreecycleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A nonprofit and globally local re-gifting and re-use network, each group is moderated by a local volunteer who keeps things flowing along. It's like a cyber curbside, or a family-friendly and scam-free Craigslist for free stuff, keeping good stuff out of landfills to the tune of 32,000 items a day in over 5,000 local groups. Find your local group on Freecycle.org and let the re-use and de-cluttering begin!
Freecycle (freecycle.org) has 243 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
243 approved reviews, newest moderated first
Tried to post items on Freecycle and both times the moderator found some minor issue with them that didn't suit their rules. What I find annoying is that then the whole post is deleted instead of being left in draft so you can make the necessary edits. Have been using Freegle instead - much pleasanter user experience and had loads of people get in touch for my items. Won't bother with Freecyle any more.
By Theo C.
To advertise an item or items, receive no reply even you may have messaged as soon as item was uploaded. Then for the items to be marked as taken seems suspect. Sounds more like a circle of individuals who collectively put their own items on, knowing they will remove them, whilst taking items from genuine people. Meds investigating, anyway Keep free cycle ciao
By anon
It used to be good. There are a lot of immoral, dishonest, incorrect villains advertising on it these days. Too bad for this nice service. An example is my case yesterday: I discussed with the advertiser that I going to him and pick-up a computer monitor. The advertiser has confirmed and provided all his data (exactly address, telephone number). Just before I went to him, I received a message from him that he had given it to someone else. He promises something and absolutely doesn’t keep his word. He is lying. When I promise someone something, I always keep my word.
By Flyingman
I'm giving up on Freecycle! Posting on Gumtree Freebies is much easier to use. Coping with Freecycle now is a pain, added to the fact that people who showed an interest don't then respond, or those who do fail to collect! Too much bother. Used to be good. I gave lots away and picked up a few items too.
By Margaret D.
Don’t you just love the way moderators and anonymous comments from Freecycle personnel completely dodge the issues people raise on here? Overwhelmingly, public opinion thinks very little is good about Freecycle, particularly since the last revamp which has made matters worse, not better. Whoever is in charge of web design for Freecycle seems to have sought new paths in the art of web design........... and has become hopelessly lost.
By Peter Brown P.
Why has freecycle changed it’s format? It is not possible to put ‘Item taken, thank you for your interest’ which means you have to reply individually to everyone who applies. It puts me off offering.
By Margaret
So many wind up merchants. They say they'll come, then don't, so you go to another one, and they don't come either. What a waste of time
By customer
NOT USED FREECYCLE FOR A WHILE AND THEN I COULD'NT FIND IT~FREEGLE WAS AVAILBLE AND I HAVE USED IT~SEEMS AS GOOD ,VERY SIMILAR ~AS LONG AS THERE ARE GOOD RECYCLING SITES?THERE ARE EGOS AND PAINS IN EVERY GROUP THESE DAYS~SO LONG AS WE CAN KEEP RE-CYCLING?
By Jill
