Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
228 reviews
FreeConnectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers.We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
FreeConnect (freeconnect.us) has 228 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
228 approved reviews, newest moderated first
Thank u so much
By Tonia C.
Response from FreeConnect· Apr 17, 2026
Thank you, Tonia! We appreciate you taking the time to leave a review. It's our pleasure to help, and we're glad everything went well. Welcome to FreeConnect! — The FreeConnect Team
Muy buena experiencia con David G
By Alex P.
Response from FreeConnect· Apr 20, 2026
¡Gracias, Alex! David G es genial, y nos alegra mucho que hayas tenido una muy buena experiencia con él. En FreeConnect queremos que cada cliente encuentre el plan de internet adecuado con alguien de confianza a su lado. ¡Nos aseguraremos de que David sepa lo que dijiste! — The FreeConnect Team
You definitely have a 5 star employee she goes above and beyond for you! As a person who has managed a sales department in the past you can feel her drive, ambition and most of all her smile & energy! Great Job 👍
By Christy
Response from FreeConnect· Apr 17, 2026
Christy, thank you so much for this! It means a lot coming from someone with a sales background who truly knows what great service looks like. We are so proud of our team members who bring that kind of drive and heart to every call. We'll make sure she sees this! — The FreeConnect Team
Perfecto muy amable me ayudo en activar banda ancha muy servicial gracias porque su tiempo.
By alvaro S.
Response from FreeConnect· Apr 20, 2026
¡Gracias, Alvaro! Nos alegra mucho que la activación haya sido tan sencilla y que nuestro representante haya sido amable y servicial en todo momento. En FreeConnect, queremos que encontrar y activar tu servicio de internet sea lo más fácil posible. ¡Gracias por tomarte el tiempo de compartir tu experiencia! — The FreeConnect Team
I’m happy and was very helpful
By Toon B.
Response from FreeConnect· Apr 17, 2026
Toon, we're so glad to hear it! Knowing you're happy and taken care of is what it's all about. Thanks for taking a moment to share your experience. Welcome aboard! — The FreeConnect Team
He was polite precise and very informative. He got straight to the point it was a great experience and conversation.
By Jackson
Response from FreeConnect· Apr 17, 2026
Jackson, thank you so much for sharing this! We love hearing when our team gets straight to the point without wasting your time. That's exactly how we want every interaction to go. So glad it was a great experience, and we really appreciate you spreading the word. Welcome to the FreeConnect family! — The FreeConnect Team
Very helpful and knowledgeable. Made my day!
By Diana M.
Response from FreeConnect· Apr 17, 2026
Diana, making your day is the goal! Helpful and knowledgeable from start to finish is the FreeConnect experience we work hard to deliver. Thank you so much for sharing this! — The FreeConnect Team
The person who help me was very nice and perfessional
By Wylene P.
Response from FreeConnect· Apr 17, 2026
Wylene, nice and professional is exactly what we expect from every FreeConnect team member, and we're so glad it came through for you. Thank you for taking the time to share this! — The FreeConnect Team
