Great polite and helpful
Great polite and helpful
By Jenine G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
228 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers.We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
FreeConnect (freeconnect.us) has 228 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
228 approved reviews, newest moderated first
Great polite and helpful
By Jenine G.
Gaby was great very professional and very helpful thank Gaby for doing a wonderful job
By CLINTY V.
Nice representation
By Tonya R. F.
Good experience
By Tony
Efficient and expeditiously processed
By Enri R.
Was a great understanding patience very respectful and nice very good man. Would request the agent to somebody else. Family and friends thank you
By Carolee F.
Response from FreeConnect· Jul 13, 2026
Carolee, thank you! Knowing our agent was patient, understanding, and respectful means everything to us. And the fact that you'd recommend him to family and friends? That's the highest compliment we could receive. — The FreeConnect Team
Very nice guy good job and know how to help people like us I'm glad he had my back
By PSYCHIC MEDIUM KENDRA H.
Response from FreeConnect· Jun 24, 2026
Kendra, thank you for this! We love hearing that our rep knew exactly how to help and made you feel supported throughout the process. That's exactly what we're here for. We really appreciate you taking the time to share! — The FreeConnect Team
Mr. Eric did a great job with helping get approved for the internet. He also told me about what all that is included in my package. I really appreciate his help he did an excellent job.
By Jimmy
Response from FreeConnect· Jun 15, 2026
Jimmy, thank you! We love hearing that Eric took the time to walk you through everything included in your package. That kind of thorough, personalized help is exactly what we aim for. If you ever want tips on getting the most out of your service, check out our blog at freeconnect.us/blog-home. — The FreeConnect Team