Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
228 reviews
FreeConnectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers.We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
FreeConnect (freeconnect.us) has 228 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
228 approved reviews, newest moderated first
It was easy, fast and the person I was speaking have a good attitude and was very respectful
By Terricka S.
Response from FreeConnect· Apr 20, 2026
Thank you, Terricka! Easy, fast, and respectful is exactly how we want every call to go when someone is shopping for internet service. We're glad your rep made it a great experience. We appreciate the kind words! — The FreeConnect Team
Very nice and I love it
By Ryan B.
Response from FreeConnect· Apr 20, 2026
Thank you, Ryan! Love to hear it! We're glad the whole experience was a good one. Don't hesitate to reach out if anything comes up. — The FreeConnect Team
He was very quick efficient newest job and the information well and got it handled in a timely manner
By Fatman J.
Response from FreeConnect· Apr 20, 2026
Thank you so much! Quick, efficient, and handled in a timely way is exactly what we aim for when helping people find affordable internet. Glad your rep delivered that for you. We appreciate the kind words! — The FreeConnect Team
Easy quick and very helpful
By Naomi B.
Response from FreeConnect· Apr 20, 2026
Thank you, Naomi! Easy, quick, and helpful is the goal every single time. We're glad finding your internet plan was smooth from start to finish. We're happy to have you with us! — The FreeConnect Team
Great customer service very polite and helpful friendly guy
By Chelle
Response from FreeConnect· Apr 20, 2026
Thank you, Chelle! Polite, helpful, and friendly is exactly the experience we want every customer to have when they're shopping for internet service. We're so glad you felt that from our team. — The FreeConnect Team
Great service and help with questions
By Dylan E.
Response from FreeConnect· Apr 20, 2026
Thank you, Dylan! Answering questions and making it easy to find affordable internet is what we're all about. Glad we could help you get connected. Welcome to FreeConnect! — The FreeConnect Team
Work was very well mannered respectful and honest
By SahMonyia N.
Response from FreeConnect· Apr 20, 2026
Thank you, SahMonyia! Mannered, respectful, and honest is exactly the standard we hold our team to when helping customers find the right internet plan. So glad your experience reflected that. We appreciate you! — The FreeConnect Team
We shall see how the service turns out moving forward. Connection is due on Friday so Monday I will be reviewing.
By cathyfalu
Response from FreeConnect· Apr 20, 2026
Hi cathyfalu, thank you for signing up! We hope your internet service came through right on schedule and everything is running smoothly. If you ever need help, we're here at [email protected] or 326-732-1216. Looking forward to hearing how it's going! — The FreeConnect Team
