Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
228 reviews
FreeConnectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers.We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
FreeConnect (freeconnect.us) has 228 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
228 approved reviews, newest moderated first
He did everything he could to get me connected
By April
Response from FreeConnect· Apr 20, 2026
April, thank you! Going above and beyond to get you connected is what great internet service support looks like, and we're so glad your rep delivered. FreeConnect is all about finding affordable internet at your address and making the whole process as simple as possible. Welcome aboard! — The FreeConnect Team
It was great and I am happy 😊
By Cherry G.
Response from FreeConnect· Apr 20, 2026
Thank you, Cherry! Happy customers are what FreeConnect is all about. We're so glad the whole experience of finding your internet service was great and that you're all set. Reviews like yours truly make our day. — The FreeConnect Team
Andy operator was so kind and I was done in fifteen minutes great job Andy
By MollyGasca
Response from FreeConnect· Apr 20, 2026
Thank you! Andy is genuinely one of the best. Getting set up with the right internet service in fifteen minutes is exactly the quick, simple experience FreeConnect is known for. We'll make sure he knows his work is appreciated. — The FreeConnect Team
Very nice and respectful and very knowledgeable
By Allyssa M.
Response from FreeConnect· Apr 20, 2026
Thank you, Allyssa! Nice, respectful, and knowledgeable is the combination we want every customer to experience at FreeConnect when they're finding their internet service. We're really glad your rep came through on all three. If anything comes up, we're just a call away. — The FreeConnect Team
Great customer service agent. Service was so fast and priced great. Saved me hours of not having to search the web.
By Shelley B.
Response from FreeConnect· Apr 20, 2026
Thank you, Shelley! Fast, fairly priced, and saving you hours of research is exactly the point. FreeConnect compares internet plans at your specific address so you don't have to do all that legwork yourself. So glad it made a real difference for you. Welcome to the family! — The FreeConnect Team
Victor was understanding , patient and very courteous
By bailey T.
Response from FreeConnect· Apr 20, 2026
Thank you, Bailey! Victor is a gem. Understanding, patient, and courteous is exactly how we'd describe him too. Finding the right internet service should feel this easy, and we're really glad he made that happen for you. Don't hesitate to reach out if you ever need anything. — The FreeConnect Team
Edwin was very professional helpful and knowledgeable and he helped me save a lot of money every month
By khosrow T.
Response from FreeConnect· Apr 20, 2026
Thank you, Khosrow! Edwin is outstanding. Helping people find affordable internet service that saves them real money every month is exactly what FreeConnect is built for, and we're so proud he delivered all of that for you. Professional, helpful, and knowledgeable, a perfect three for three. — The FreeConnect Team
Professional
By Sophia W.
Response from FreeConnect· Apr 20, 2026
Thank you, Sophia! Professional is exactly how we want every FreeConnect interaction to feel, whether you're just exploring internet options or getting everything set up. We really appreciate you taking a moment to share. — The FreeConnect Team
