Terrible service and badly managed
Waited more than a year for one of my orders from this store and then it was sent to the wrong location. Zero help from the store in recovering the book or reimbursing me.
By Anonymous
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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57 reviews
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We are a comic book store in Apex, NC
Frankie's Comics (frankiescomics.com) has 57 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
57 approved reviews, newest moderated first
Waited more than a year for one of my orders from this store and then it was sent to the wrong location. Zero help from the store in recovering the book or reimbursing me.
By Anonymous
Love these guys! Always great inventory and stellar service!
By Tom S.
Ordering online was easy and shipping was on time
By Paul P.
well i didn’t receive an order they looked into it and replaced my order sending out new books 👍👍
By Customer
Good site, and even works well when lots of traffic.
By Chad F.
Two years ago, after having a falling out with one of my local comic shops, I started ordering from Frankie's and have never had a problem. Shipping is always secure and timely. They seem to really care about their customers and even offer free shipping and early access to Facebook group members. Big fan of this shop and hopefully I can see it in person one day.
By Bryan A.
Frankie’s has been nothing but good to me. I love there selection and there customer service is top notch.
By Sean S.
They offer great deals time to time. Great customer service. I would love to give 5 stars but the fact that their shipping department got hit with Covid has delayed a lot of shipments. I have been waiting months for some of my orders of books that has been out for quite some time now. I’m hesitant to order from them until they can get back their full staff in shipping department.
By Lee W.