Becca was great throughout the process
Becca was great throughout the process. Efficient and good follow through.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
111 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FranFund designs flexible, all-in-one funding plans that fit perfectly, no matter how rapidly your franchise or small business grows. Our most popular funding programs are SBA loans and 401(k) business funding, which allows you to use qualified retirement savings tax-free and penalty-free. By utilizing our franchise-specific pre-qualification tool and cultivating an extensive network of lenders who are franchise and small business friendly, clients pre-approved by FranFund have a success rate of 99%.
FranFund (franfund.com) has 111 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
111 approved reviews, newest moderated first
Becca was great throughout the process. Efficient and good follow through.
By customer
The process of proceeding through this loan process was long. It could have been better if we didn't have to send in so many repat copies of items. Once everything had been completed, there were few documents that didn't follow to the next phase of the process. This made the process frustrating.
By Randy G.
Fran fund pre-qualified me and prepared me on what to expect regarding the SBA loan process. This was very valuable to know and gain confidence knowing I would be approved.
By Jay S.
Morgan and Genesis were great to work with and very professional. Thank you!
By Thomas and Francine H.
Since this was different and there was no guidance on this, Franfund was very hopeful about going through the process necessary to complete it.
By Jamie
We have been working with Robin Jacobs for a few months now and we could not be happier. She has walked us through each step of the process and answers any questions we have quickly and professionally. We would recommend Robin and FranFund to anyone looking for services they offer.
By Donna W.
The team have a lot of experience
By Anthony H.
Hi. The reason for the 3 stars is because I had to do a lot of follow up with the original two people that were assigned to my account. Once my account was reassigned to Jessica Smith, everything went smoothly. I had to escalate several times because I wouldn't get a response from my representative.
By Julio R.