Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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89 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The best ice globesWe were the first company that introduced ice globes to the market in 2018. We have set the ice globes trend worldwide!Cruelty- FreeNone of our products or formulas have or ever will be tested on animals.VeganWe are vegan meaning that none of our products, packaging, formulas or ingredients contain animal derivatives or animal-by-products.
fraicheur.com (fraicheur.com) has 89 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
89 approved reviews, newest moderated first
A great product - my friends and I love it and it has become part of my daily routine. I was truly impressed with the great customer service: efficient, friendly and professional.
By Tanith J.
Response from fraicheur.com· Mar 15, 2023
Hello Tanith, It's wonderful to hear that you're happy with our product. Thank you for sharing your experience with us. Have a great day and take care! Fraicheur Support Team
Fantastic ordering process. No issues . Very straight forward . Love the product . Packaged luxuriously looks a lot more expensive . Product does exactly as advertised and feels very robust and expensive . Nothing cheap about this item . The concept itself is brilliant . It makes your skin feel amazing and once you start you don’t want to stop !
By Customer
Response from fraicheur.com· Mar 9, 2023
Hi Customer, Thanks for taking the time to leave such a positive review. We're glad that our product is working well for you. Hope to have more transactions with you in the future! Have a great day! Fraicheur Support Team
i’m very happy to already have my iceglobes. i waited for 3 weeks but worth the wait
By EmiriCarla Y.
Response from fraicheur.com· Mar 9, 2023
Hi EmiriCarla, We're thrilled to hear that our product is meeting your expectations. Apologies for the delay in the delivery, we will look into this and do necessary. Thank you for the positive review. Fraicheur Support Team
Great product exactly as advertised. Great packaging and fast delivery. Product very effective and soothing. I simply love the feel on my face and the instant glow. Works wonders on puffiness, under eye bags and eye tension preventing migraines.
By Marthese C.
Response from fraicheur.com· Feb 24, 2023
Hello, Marthese! Thank you for your review. We're beyond happy and honored to be a small part of such an amazing moment! Have a great day! Fraicheur Support Team
2 months later no product..lot of hassle....but definitely a bill Still in progress...
By kund
Response from fraicheur.com· Feb 21, 2023
Hello, Kund! We are sorry for the inconvenience. To fix your problem, we will do everything we can. We've used Trustpilot to send you a request for order details. To access and verify your order information, we need the following information: - Email address used to place the order - Order number located in your invoice Thank you for supporting our efforts to improve. If you have not received it, please update your review or get in touch with us via the contact form at https://fraicheur.com/contact. Fraicheur Support Team
Fresher skin after use this product
By Teresa R.
Response from fraicheur.com· Feb 13, 2023
Hello, Thank you for your feedback! We are excited to hear about your great experience and hope we get a chance to make you happy again in the future! Fraicheur Support Team
I’ve been using the globes on my clients for 3 years now and they all love it 💙
By La Belles L.
Response from fraicheur.com· Jan 30, 2023
Hello, Thank you for your feedback! We are excited to hear about your great experience. Please do not hesitate to reach out if you ever have any questions. Fraicheur Support Team
Love this product 🥰 It has replaced my guasha. For me the process has become easier and the sensation on the skin is very soft. I am so glad I gave this present to myself ✨
By Lindbæk
Response from fraicheur.com· Jan 26, 2023
Dear Lindbæk, We are so delighted that you love our product! Many thanks for spreading the positive experience and for the 5-star rating! Fraicheur Support Team
